Retail volunteers are the backbone of our shops. A day can include sorting donations, operating the till or pricing stock – every day, and every shop, is different! Each volunteer brings their own skills, experience and character to a role.

What will the volunteering role look like? Assisting customers in the shop in a friendly and professional manner, whether that be answering enquiries or just having a chat. Sorting donated goods. This a large part of every retail role. Pricing donated goods Replenishing and changing the stock on display. Operating the till. Talking to customers. Making our displays and window look their best!

This role includes Stock the Care van with cups, lids, flasks and food. Serve food and drinks to guests. Distribute any donations of clothing. Speak to clients; offer advice where appropriate. Report any incidents, feedback or training needs in the report folders. Clean the van on return to the Centre. Drivers: Check the Care Van for damage or issues before leaving the Centre. The same should be done on return. Drive the Van, following the usual route & stay close to the Van at all times.

Befriending can make a huge impact in the lives of people who are at risk of homelessness or moving into new settled accommodation. You can help an individual in Edinburgh reconnect back into the community by taking them out and introducing them to social groups and activities in their area.