AbilityNet - Falkirk

Charity registered in Scotland SC039866

AbilityNet helps people of any age and with any disability to use technology to achieve their goals at home, at work and in education. We do this by providing specialist advice services, free information resources and by helping to build a more accessible digital world.

Current opportunity

As an AbilityNet Tech volunteer you can help unleash the power of technology to ensure that older people and those with a disability are not excluded from the digital world. Across the UK our 300 volunteers visit older and/or disabled people at home, or currently contact them via other methods so that the service is safe for everyone, to offer one-to-one support with their technology, whether that’s a computer, laptop, smartphone or tablet. Our volunteers: - Trouble shoot technical issues. - Offer impartial advice on technology. - Set up new tech and install hardware and software. - Show people how to use their tech at home e.g. shop online, send and receive emails and Skype with family and friends. - Make adaptations to support a disabled person’s specific technology needs. What will I be doing? - Contacting clients to arrange home visits (or supporting them remotely). - Feeding back on progress via our online ticketing system. - Supporting your local County Coordinator with promoting the ITCanHelp service in the local area. - Getting together with other tech volunteers at team meetings and wider company events. - Undergoing training on adaptive technology. - Supporting other volunteers through our online chat facility.