Re-engage - Falkirk

Charity registered in Scotland SC039377

We exist to provide social connections for older people at a time in their lives when their social circles are diminishing.

In 2020, 8,500 older guests were part of over 900 regular social gatherings across the UK, supported by 14,000 volunteers.

However, in response to the COVID-19 crisis we suspended these social gatherings and created a new telephone befriending service for older people called call companions.

As well as making sure that all those already receiving our support get a regular phone call throughout the lockdown, we are offering a call companion to anyone else of this generation who lives alone or in sheltered housing and feels lonely or isolated.

We plan to make call companions a permanent addition to our work and will continue to run this new service alongside our social gatherings when things get back to normal.


Current opportunities

Our Tea Party Drivers are a vital part of the Re-engage team. Tea parties provide a lifeline of friendship for our older people, and the regular, warm, friendly chats and companionship provide a vital link with the outside world from which they have become isolated. Drivers take older people to the parties and stay with them to enjoy the get-together. Over time, drivers and older guests get to know each other well and together you will spend many hours full of fun, laughter, and stories. As a Tea Party Driver, you liaise with your group coordinator and take older guests to and from the tea parties each month. Staying at the tea party is part of your role, so it’s much more than being a driver. You will need to have a full, clean, driving license, and a PVG. You will also need to check that you are covered by your regular motor insurance policy to do this role. Tasks include: - Driving 1 or 2 older guests using your own car to a tea party venue and returning them home again after the event. - Staying at the tea party to help with conversation and serve refreshments. - Liaising with the group coordinator to confirm which older guests you will pick up. - Informing the group coordinator of any safeguarding concerns or issues you might have. - Following all guidance in your driver training modules to ensure that the tea parties are enjoyable, appropriate,?and in line with our charitable aims. - Completing a driver declaration before your first tea party and on an annual basis. The declaration is to confirm you will adhere to Re-engage's policies and procedures and that you have completed the relevant training provided for your role.

Our tea party hosts are a vital part of the Re-engage team. Tea parties provide a lifeline of friendship for our older people, and the regular, warm, friendly chats and companionship provide a vital link with the outside world from which they have become isolated. Re-engage needs enthusiastic volunteers to work as tea party hosts. This is a flexible, voluntary role that can easily be fitted in around your own lifestyle and availability. As a volunteer host you will run a local Re-engage tea party one to two times a year. You will host a group of four to 12 people (which includes drivers, the group coordinator as well as older guests) in either your home or a community venue. The tea parties will last around two hours and will usually take place on a Sunday afternoon. You must be comfortable socialising with people and providing guests and other volunteers with refreshments. You will need two references and to complete an ID check for this role. Tasks include: *Completing and submitting a host’s home checklist for your own home or signing a declaration if you’re hosting at an external venue before your first tea party and on an annual basis. *Welcoming a group of older guests and volunteer drivers into your home or to the community venue. *Providing and serving refreshments for your group – usually food and drinks for afternoon tea. *Liaising with your group coordinator to ensure dietary requirements and the older guests' needs are met prior to the tea party. *Informing the group coordinator of any safeguarding concerns or issues you might have. *Following all guidance in your host training modules to ensure that the tea parties are enjoyable, appropriate, and in line with our charitable aims.

As a rainbow call companion coordinator, you will be a member of the LGBT+ community who wants to support older LGBT+ people. You will be the main point of contact for the rainbow call companions and older people in your group. Our rainbow call companion coordinators are a vital part of the Re-engage team, ensuring that their group of rainbow call companions have all the support and information they need to make regular friendship calls to older people. This is a challenging and rewarding role which might be a bit busy to begin with but will take up less of your time once your group is fully up and running. You’ll be checking in with your group members once a month, and you’ll conduct a short wellbeing questionnaire with the older people in the group every six months. You will need two references and to complete an ID check for this role. Tasks include: *Setting up the first rainbow call companion calls for your group by getting in touch with the rainbow call companions and older people. *Checking in with the older people in your group once they have had their first rainbow call companion call. *Keeping in regular contact with your team of rainbow call companions and sharing any updates from Re-engage that are relevant to them. *Responding to any issues and queries from the rainbow call companions and older people in your group.

As a Call Companion, you will make regular telephone calls to an older person experiencing loneliness and isolation. These calls provide a lifeline of friendship for our older people, and the regular, warm, friendly chats and companionship provide a vital link with the outside world from which they have become isolated. Over time, you and the older person you have been matched with will get to know each other well and together you will spend many hours full of fun, laughter and stories. You will need two references and to complete an ID check for this role. Tasks include: - Calling the older person you have been matched with two to four times per month at an agreed time. - Following the guidance in your call companion training modules to ensure that your calls are enjoyable, appropriate and in line with our charitable aims. - Keeping in regular contact with your call companion coordinator and letting them know how everything is going. - Completing monthly online reports about your call companion calls.