VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services; we help advocate for people to be heard in decisions about their health, care and wellbeing. About the role: The focus of the role will be on supporting those with complex needs who self-disclose as having a disability to use our toolkits and helping them understand their rights and access their benefits. Tasks and responsibilities include: - helping clients understand what advocacy is - supporting clients with issues they cannot resolve on their own - keeping detailed notes and records of interactions with clients and visits - doing research and making contacts with other services, such as healthcare - referring clients to our paid advocacy service if necessary - signposting clients to other services - building professional relationships - promoting our services and organisation You will receive induction training and training specific to the role You will also receive support from your allocated paid advocate, and 1:1 Support from VoiceAbility staff including regular feedback opportunities. Remote support is the preferred delivery option for clients, and so you will work from home. You may need to travel for promotional activities. Your work, and the sessions only take place during the weekdays. You are expected to spend about 2-3 hours per week, and we expect a minimum commitment of 6 months. You will need to provide two references and complete a PVG check (Protection of Vulnerable Groups check). This is FREE and we will help you with this. This is a very rewarding role, where benefits include: - the opportunity to make a positive difference to people with care and support needs. - the opportunity to learn new skills, meet new people and gain experience within the health and social care field - the opportunity to help us develop our volunteering work - additional learning & training opportunities If you're interested, please click the ‘Apply’ button below. You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there.