Provan Hall Community Management Trust is looking for volunteers to give guided tours of Provan Hall, a late medieval building that has recently undergone a £2m restoration. These guided walks are offered to the public, schools, and private groups, usually on weekends. These tours help generate income to support the running of Provan Hall. The tours aim to provide engaging, accessible, well-researched information, that teaches people about the history of Provan Hall. The Trust aims to support volunteers to gain new skills, knowledge, experience running tours, and meet new people. You will also be provided with training to provide tours to those with additional support needs. The role is flexible. The Trust provide training, a script, and cover reasonable volunteer travel expenses. Main tasks: • Learn the script about the history of Provan Hall (you’re welcome to contribute research, but this is not expected) • Share information with the public (and potentially schools and private groups) about the history of Provan Hall. Each guided tour will have a maximum of 15-20 people. • Become familiar with the tour routes and highlights. • Speak loud enough to ensure that all participants can hear. • Keep the group safe and not loose anyone • Keep track of tour groups through sign in sheets and feedback forms. • Support new volunteer tour guides and share knowledge and experience with them. If you are interested please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org

Provan Hall Community Management Trust is a registered charity. We are custodians of the beautiful historic Provan Hall, a listed medieval building. The recent renovation of Provan Hall by Glasgow City Council has allowed us opportunity to breathe new life into one of Glasgow's oldest buildings—a community heritage site of national significance. We are committed to providing a community facility to support building knowledge, skills, and access to arts, heritage and recreation in Easterhouse and welcoming visitors from far and wide. Provan Hall Community Management Trust is looking for a Visitor Engagement volunteer to support us at Provan Hall on either Saturday or Sunday. Provan Hall has recently undergone a £2m restoration. The volunteering role involves supporting staff with welcoming visitors, responding to enquiries, helping with workshops and keeping the space presentable. The Trust aims to support volunteers to gain new skills, knowledge, and experience, and meet new people. The role is flexible. The Trust provides training and covers reasonable volunteer travel expenses. The average volunteering time is 3 or 4 hours per week Main Tasks: •Monitor the reception desk and greet visitors on arrival •Engaging with visitors to ensure they have a great experience •Supporting staff with group visits •Sell any relevant programmes or merchandise •Helping out with workshops and crafts •Cash handling and recording transactions •In the event of an emergency support with evacuating the building in line with emergency evacuation procedures. •Keep track of visitor numbers •Distribute/collect feedback forms •Direct visitors around Provan Hall •Respond to enquiries •Highlight any issues to staff If you are interested please click the ‘Apply’ button below (available when logged in and registered). You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there. If that doesn’t work out then please feel free to contact Volunteer Glasgow on info@volunteerglasgow.org.