As a hearing aid support volunteer, you will: • Undertake basic maintenance on hearing aids, cleaning, changing tubing and replacing batteries • Support users to optimise hearing aid use • Work closely with other volunteers • All trained provided As an RNID volunteer, you will: • make a real difference to the people you support • help us run this important service • receive training and learn new skills • meet people in different situations • raise awareness of deafness in the community have all reasonable, out-of-pocket and pre-approved travel expenses repaid. Skills/Experience Required Here’s what we think could be beneficial: • knowledge of or willingness to learn about issues affecting people confronting deafness, tinnitus and hearing loss - particularly older people. • some experience of using hearing aids would be preferable but not essential. • friendly, reliable and an approachable manner. • ability to listen to questions and to answer appropriately • happy to work with a wide range of people. • ability to work with others whilst using your own initiative • excellent attention to detail • able to travel locally • friendly and approachable

As an “RNID trained” Community Support volunteer, you will: • reach out to the wider community, other charities / groups etc. to offer informative presentations or attend meetings to share insight into deafness, hearing loss and tinnitus. As a community volunteer, you will: • reach out to community groups, other charities, etc. to offer informative presentations or attend meetings to share insight into deafness, hearing loss and tinnitus • deliver talks, presentations online and face-to-face (depending on practicality) • set up RNID Information stands at various locations, including libraries, community centres and hospitals within your local area • ensure leaflets and equipment arrive at the venue in time, and pack up at the end of the event • promote the work of RNID and associated local services • respond to questions and enquiries from visitors and assist as appropriate • record any enquires that are out of your knowledge base and follow up accordingly • monitor the number of enquiries at each event and feedback in a timely manner • be proactive in sourcing venues for information stands. Skills/Experience Required Here’s what we think could be beneficial: • confident in delivering online presentations on MS teams/ Zoom • confident in speaking to groups and individuals in the community • willingness to learn about, or expand knowledge of, issues affecting deaf and hard of hearing people • friendly, reliable, and approachable manner • ability to listen to questions and to answer appropriately • willing to work with a wide range of people.