Provide support to NHS hearing aid users at our hearing aid maintenance clinics, helping with basic maintenance and support of hearing aids. As a hearing aid support volunteer, you will: • undertake basic maintenance on hearing aids, cleaning or changing tubing and replacing batteries • offer practical support to optimise hearing aids • signpost other agencies that may be beneficial to the service user • monitor the number of visits to drop-in service and feedback to the Project Co-ordinator • Meet with other RNID volunteers and staff to discuss the project and suggest any improvements. Full training will be provided by NHS Shetland audiology dept, with ongoing support provided by locally based project co-ordinator. As an RNID volunteer, you will: • make a real difference to the people you support • help us run this important service • receive training and learn new skills • meet people in different situations • raise awareness of deafness in the community • have reasonable, out-of-pocket and pre-approved travel expenses repaid.

As a community volunteer, you will: • reach out to community groups, other charities, etc. to offer informative presentations or attend meetings to share insight into deafness, hearing loss and tinnitus • deliver talks, presentations online and face-to-face (depending on practicality) • set up RNID Information stands at various locations, including libraries, community centres and hospitals within your local area • ensure leaflets and equipment arrive at the venue in time, and pack up at the end of the event • promote the work of RNID and associated local services • respond to questions and enquiries from visitors and assist as appropriate • record any enquires that are out of your knowledge base and follow up accordingly • monitor the number of enquiries at each event and feedback in a timely manner • be proactive in sourcing venues for information stands. As an RNID volunteer, you will: • make a real difference to the people you support • help us run this important service • receive training and learn new skills • meet people in different situations • raise awareness of deafness in the community • have reasonable, out-of-pocket and pre-approved travel expenses repaid.

What you’ll be doing As Volunteer Data Administrator, you will: • accurately transfer data and information from paper to database • record hearing aid interventions carried out. • Record any onward referrals • Work with Project Co-ordinator and other volunteers to ensure efficient data processing As an RNID volunteer, you will: • make a real difference to the people you support • help us run this important service • receive training and learn new skills • meet people in different situations • raise awareness of deafness in the community • have reasonable, out-of-pocket and pre-approved travel expenses repaid.