VoiceAbility

Charity registered in Scotland SC050036

We’re an independent charity and one of the UK’s largest providers of advocacy and involvement services. We want to deliver the best possible quality of support to people so they are heard, respected, safe and in control of their own life.

We believe that everyone, regardless of situation, illness or disability, has a right to:

be heard and respected
have the same choice, control and freedom as any other person
be safe from violence, discrimination, harm or abuse

Everything we do is focused on achieving this aim.


Current opportunities

The Support Session Volunteer role is a varied role that will support VoiceAbility in the delivery of Social Security Scotland Benefits Advocacy and more. Our volunteers will help our clients to access benefits by supporting individuals with complex needs who self-disclose as having a disability. Another key part of the role is networking, in person and online, to promote the service. You will also have the opportunity to help VoiceAbility engage with local communities through supporting our school work experience programme as well as our focus groups. In your day-to-day role you will be: • Helping clients understand about advocacy • Supporting clients with issues they cannot resolve on their own • Keeping detailed notes and records of interactions with clients and visits • Delivering support for 2 individuals maximum at one time • Signposting clients to other services • Building professional relationships and networking • Promoting our services and organisation • Supporting our community engagement programmes in your local area You will get the chance to try out all the various aspects of the role and we will help you to develop any particular skills or gain the specific experience you would like. Upon completing your training, you will be provided with a VoiceAbility mobile phone and email address which will be how you engage with VoiceAbility staff and clients. If you're interested, please click the ‘Apply’ button. You will then be contacted by the coordinator by email or phone call. We are happy to have a chat about how we can support volunteers to engage in the role who identify as having a disability.

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services; we help advocate for people to be heard in decisions about their health, care and wellbeing. About the role: The focus of the role will be on supporting those with complex needs who self-disclose as having a disability to use our toolkits and helping them understand their rights and access their benefits. Tasks and responsibilities include: - helping clients understand what advocacy is - supporting clients with issues they cannot resolve on their own - keeping detailed notes and records of interactions with clients and visits - doing research and making contacts with other services, such as healthcare - referring clients to our paid advocacy service if necessary - signposting clients to other services - building professional relationships - promoting our services and organisation You will receive induction training and training specific to the role You will also receive support from your allocated paid advocate, and 1:1 Support from VoiceAbility staff including regular feedback opportunities. Remote support is the preferred delivery option for clients, and so you will work from home. You may need to travel for promotional activities. Your work, and the sessions only take place during the weekdays. You are expected to spend about 2-3 hours per week, and we expect a minimum commitment of 6 months. You will need to provide two references and complete a PVG check (Protection of Vulnerable Groups check). This is FREE and we will help you with this. This is a very rewarding role, where benefits include: - the opportunity to make a positive difference to people with care and support needs. - the opportunity to learn new skills, meet new people and gain experience within the health and social care field - the opportunity to help us develop our volunteering work - additional learning & training opportunities If you're interested, please click the ‘Apply’ button below. You will then be contacted by the coordinator by email or phone call. If you have not heard back after 5 working days, the first step is to contact the organisation with the contact details provided. You could also check your junk/spam folder on your emails just in case the response is there.

Support Session Volunteers will help our clients to access benefits by supporting individuals with complex needs who self-disclose as having a disability and promoting the service. · Helping clients understand about advocacy · Supporting clients with issues they cannot resolve on their own · Keeping detailed notes and records of interactions with clients and visits · Doing research and making contacts with other services · referring clients to our paid advocacy service if necessary · signposting clients to other services · building professional relationships · promoting our services and organisation · delivering for 2 individuals max at one time

VoiceAbility is an independent charity and one of the UK's largest providers of advocacy and involvement services. We help advocate for people to be able to make decisions about their health care and wellbeing. About the role: The focus of the role will be supporting those with complex needs who self disclose as having a disability to use our toolkit and help them understand their rights and access their benefits. Tasks and responsibilities will be: - helping clients understand what advocacy is. - supporting clients with issues they cannot resolve on their own. - keep detailed notes and records of interactions with clients and visits. - doing research and making contact with other services, such as healthcare professionals. - referring clients to our paid advocacy service if necessary. - building professional relationships. - promoting our organisation and services through drop in sessions and community groups. You will receive induction training and training specific to your role. You will also receive support from your allocated paid advocate and 1:1 support from VoiceAbility staff with the opportunity for regular feedback. Remote working is the preferred delivery option for clients, so you will be working from home. Travel may be required for promoting our services. Sessions only take place between 9am -5pm weekdays, and you are expected to spend 2-3 hours each week volunteering, for a minimum of 6 months. You will need to provide 2 references and complete a PVG check. This will be free and we will help will help with the cost of this. Equipment to complete your role will be supplied. Reinburshment of reasonable expenses and travel costs are covered in line with VoiceAbility policies. This is a very rewarding role where benefits will include: - the opportunity to learn new skills - make a positive impact to people with care and support needs. - meet new people and gain experience in your role. - additional learning & training opportunities.