Support Session Volunteers will help our clients to access benefits by supporting individuals with complex needs who self-disclose as having a disability and promoting the service. · Helping clients understand about advocacy · Supporting clients with issues they cannot resolve on their own · Keeping detailed notes and records of interactions with clients and visits · Doing research and making contacts with other services · referring clients to our paid advocacy service if necessary · signposting clients to other services · building professional relationships · promoting our services and organisation · delivering for 2 individuals max at one time

Tasks and responsibilities include: - helping clients understand what advocacy is - supporting clients with issues they cannot resolve on their own - keeping detailed notes and records of interactions with clients and visits - doing research and making contacts with other services - signposting clients to other services - building professional relationships - promoting our services and organisation You will receive induction training and training specific to the role. You will receive support from your allocated buddy advocate and regular feedback opportunities. You are expected to spend about 2-3 hours per week, and we expect a minimum commitment of 6 months. This is a very rewarding role, where benefits include: - the opportunity to make a positive difference to people with care and support needs. - the opportunity to learn new skills, meet new people and gain experience within the health and social care field - the opportunity to help us develop our volunteering work If you're interested, please click the ‘Apply’ button. You will then be contacted by the coordinator by email or phone call. We are happy to have a chat about how we can support volunteers to engage in the role who identify as having a disability.

The Service Team Volunteer role is a varied role that will support VoiceAbility in the delivery of Social Security Scotland Benefits Advocacy and more. Our volunteers will help our clients to access benefits by supporting individuals with complex needs who self-disclose as having a disability. Another key part of the role is networking, in person and online, to promote the service. You will also have the opportunity to help VoiceAbility engage with local communities through supporting our school work experience programme as well as our ‘Speak Out Councils’. In your day-to-day role you will be: • Helping clients understand about advocacy • Supporting clients with our self-advocacy toolkit • Supporting advocates with home visits • Keeping detailed notes and records with casework and non-casework • Signposting clients to other services • Building professional relationships and networking • Promoting our services and organisation • Supporting our community engagement programmes in your local area All staff work from home, and we have no office base. The role is a hybrid role where you could be at home or out in the local area. For more information, fill out our note on interest form on the link provided and someone will be in contact.