Food Train Connects provides a one to one grocery shopping services for older people who are no longer able to manage independently, through age, ill health, frailty or disability. Our Connects Shopping Friends service is a fantastic way to make an impact on the lives of older people in your community. Our aim is to support older people to eat well, age well and live well. Becoming a Food Train Connects Shopping Friend is rewarding and it makes a huge difference to people’s lives. It’s amazing the impact that regular support with grocery shopping can have on someone who is isolated or lonely. If you want to make sure that an older person is able to live well in their own home this is a great opportunity to do so. The Role: . Volunteers will be on a shopping register. • Contact the older person you are matched with on a regular basis, usually weekly, to obtain their shopping list, carry out their shopping and then deliver to their home, putting away if necessary. • Submit brief records, receipts for payment and to report any matters of concern to staff • Keep within the boundaries of the role • To inform Food Train Connects Staff of any accidents, incidents or complaints • To maintain confidentiality • To represent Food Train in a professional manner to our members and the wider community

Food Train Connects provides a one to one grocery shopping services for older people who are no longer able to manage independently, through age, ill health, frailty or disability. Becoming a Food Train Connects Shopping Friend is rewarding and it makes a huge difference to people’s lives. It’s amazing the impact that regular support with grocery shopping can have on someone who is isolated or lonely. If you want to make sure that an older person is able to live well in their own home this is a great opportunity to do so.

To work with a team of volunteers to shop for our customers, we shop Throughout the week with AM and PM shoppers required.

To visit an older person in your community who has been discharged from hospital and has received a 'provisions pack' from Food Train. · Answer any questions they may have about Food Train shopping service. · Ensure they are aware of all Food Train services that are available to them. · Complete an ‘introduction form’ to gather information for the Food Train Connects team to enable them to allocate the required services. · To report any matters of concern to Food Train staff · To inform Food Train Staff of any accidents, incidents or complaints · To maintain confidentiality · To represent Food Train in a professional manner to customers and the wider community