Riverside Community Trust (SA)

Charity registered in Scotland SC046273

RCT’s initial aim was to support people affected by homelessness through providing Care & Share - a drop-in facility (with a meal) where health support could be provided and clients could be sign-posted to other relevant services.

It has evolved over the past 12 years into an organisation providing a range of services to people in recovery from alcohol & drug issues and people affected by homelessness. The core event each week is the drop-in facility where an average of 60 people per week can access 10 different social care, health care and financial services on a one-stop-shop basis.


Current opportunities

Main duties: • Attend with sufficient time to allow the set-up your own area as required. • If unable to attend, ensure sufficient notice is provided to the CDW or Coordinator. • Responsible for completion of a Practitioner Referral sheet. • Attend the team meeting prior to opening. • Engage with our guests in a pleasant, courteous, and professional manner. • Support the member with IT queries, including advice on setting-up email, job searches, CV’s, Facebook etc. • No tea, coffee, food etc to be consumed at these activities. • Ensure that the member does not leave any valuables lying around. • Refer any disturbances or concerns to the Coordinator or Community Development Worker immediately. DO NOT attempt to deal with on your own. • Do not move away from your post without finding a suitable member of staff/volunteer to cover in your absence. • Take responsibility to clear any spillages, obstructions, etc immediately or if unable, report them to the relevant staff member.

Main duties: • Set-up front desk prior to opening. • Responsible to ensure visitors book is ready for completion. • Ensure all visitors sign-in and they do so clearly and in the correct section i.e. either staff or visitor. • Provide, on entry, a practitioner referral sheet to all service staff. • Names of the service staff in attendance are highlighted on whiteboard. • Attend the team meeting prior to opening. • Engage with our guests in a pleasant, courteous, and professional manner. • Signpost those requesting support to the relevant service staff or RCT peer workers as required. • Refer any disturbances or concerns to the Coordinator or Community Development Worker immediately. DO NOT attempt to deal with on your own. • Do not move away from the front desk without finding a suitable member of staff/volunteer to cover the desk. • Responsible to ensure that there is one person in each toilet at a time. • Responsible to ensure food waste & other waste items are disposed of in the correct recycling bins. • Take responsibility to clear any spillages, obstructions, etc immediately or if unable, report them to the relevant staff member. • Keep the front door clear from people smoking. They should be directed to the side of the building if they wish to smoke.

Main duties: • Assist in setting out tables & chairs for meals and also for the service providers who attend, including screens for privacy. • Prepare tea/coffee facilities. • Attend the team meeting prior to opening. • Take time to engage with our guests in a pleasant, courteous, and professional manner. • Signpost those requesting support to the relevant services or RCT peer workers as required. • Refer any disturbances or concerns to the Coordinator or Community Development Worker immediately. DO NOT attempt to deal with on your own. • Encourage guests to take used plates, cutlery etc to the kitchen area for collection. • For those unable to do so, tidy up tables, clear plates, cutlery, cups etc. • Responsible to ensure food waste & other waste items are disposed of in the correct recycling bins. • Take responsibility to clear any spillages, obstructions, etc immediately or if unable, report them to the relevant staff member. • At the end of the day help wipe down plastic table-covers, fold-up tables and stack chairs (appropriately).

Main duties: • Assist in the preparation of vegetables, meat, salads, pasta, puddings etc • Responsible to help keep the kitchen area clean & organised. • Responsible to ensure food waste & other waste items are disposed of in the correct recycling bins. • Responsible for assisting with washing dishes and lifting to storage areas as required. • Notify staff of items that need to be replenished and restocked. • Assist with stock rotation • Taking & recording appropriate food temperatures in the food hygiene book. • Responsible for serving guests in a pleasant, efficient, courteous, and professional manner. • Light lifting/uploading/moving of food supplies. • Use basic kitchen equipment safely & operate basic electrical & mechanical equipment including dishwasher. • Responsible for other duties that may be assigned from time to time.