Description
St John Scotland is looking for Volunteer Patient Transport Coordinators to join our Aberdeen & North East team. Although the service is in Moray, you do not have to be located there but have a good understanding of the local geography within Elgin.
As a Coordinator, your role will include volunteering to oversee and manage the volunteer team who provide transport for patients to and from their oncology/renal unit at Dr Gray's Hospital in Elgin.
St John Scotland works in partnership with the Scottish Ambulance Service and local NHS boards to provide Patient Transport for people attending oncology and renal clinics. All passengers are referred to us by the Scottish Ambulance Service or NHS clinics.
The service supports patients from across the region living with chronic kidney disease to access dialysis treatment at Dr Gray's Hospital in Elgin.
Dialysis treatment must be given three times a week, and for patients who would otherwise rely on taxi or ambulance transport, the St John Scotland service means they have a free, reliable and friendly service they can depend on.
The service is currently in it's pilot phase which started in Spring 2024.
Organisation aims and objectives
St John Scotland was established in 1947 and is associated with St John Ambulance, and St John International which operates in 44 different countries throughout the world. St John Scotland support community health resilience to help improve the lives of people in need. With volunteers spread throughout Scotland, we work Nationally, and Locally, to support communities to save lives, by offering Bystander CPR Awareness sessions, the roll out and installation of Public Access Defibrillators, Patient Transport Services, and supporting Community First Responders. We also fund Scottish Mountain Rescue teams, and support the St John Scotland Mountain Safety Instructor Scheme. St John Scotland support essential sight saving work at the St John Eye Hospital in Jerusalem, and run health projects operated by St John Malawi. By working together, we can save lives.
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Frequency and commitment details
Volunteers are asked to make a regular commitment to the role which is flexible around their own availability.
Restrictions
At present we only accept volunteers over the age of 18.
Experience required: Volunteering alongside the other Volunteer Patient Transport Coordinator to:
• Communicate regularly with volunteer drivers and create a shift rota considering changes in volunteers’ availability
• Liaise and maintain relationships with the Oncology Department/Renal Unit to ensure that patient information is up to date
• Support the volunteer driver recruitment process by taking part in volunteer interviews and inductions
Great sense of responsibility, commitment, and leadership
• Ability to communicate effectively by phone, email and in person
• Competent computer skills
• Outgoing and welcoming personality
Travel details: The current service runs for Dr Gray's Hospital in Elgin. Volunteer drivers collect passengers from their homes at a pre-arranged time, convey them to the clinic and return them home after treatment.
Minimum age: 18
Support
Expenses paid: Yes
Expenses details: You will be eligible to claim expenses for mileage whilst
volunteering when using your own vehicle.
Training details: Volunteers will be fully inducted into the role, undertake volunteer training, an informal driving assessment and continuous training is offered for all volunteers.
Support:
Named Contact For Volunteer