Your role as a Clan LISTENING & SUPPORT VOLUNTEER is essential in helping to provide our vital Listening and Support service to people affected by a cancer diagnosis in your local community. The listening and support service offers a welcoming, relaxed, safe and confidential environment for people to talk about the cancer experience with someone who can listen and provide emotional and wellbeing support either face to face or by telephone. Typical activities include: • Meeting and greeting clients attending our local wellbeing centres • Providing emotional, practical and wellbeing support and information to new and existing clients using the Clan client pathway either face to face or by telephone • Colaborating with Clan staff to ensure the best possible support and service for clients and signposting where appropriate • Recording client session notes and debriefing with Clan staff • Receiving donations and providing support where appropriate • Helping to raise awareness of Clan services by attending and supporting internal and external events • Activities may vary depending on the location of the wellbeing centre Role commitments • Volunteering on a rota basis attending a 3-hour shift (approx.) either weekly, fortnightly or monthly for a minimum of 12 months and on occasions be flexible and available to help at short notice • Attending required training and volunteer meetings to receive updates, ongoing development and support • This role is regulated activity and requires membership to the Protecting Vulnerable Groups (PVG) scheme which will be applied for on your behalf by Clan Essential skills and experience required There are no prerequisites for this role in terms of professional qualifications and Clan will provide you with the relevant training and ongoing supervision to support you in your role. However, some experience in support skills, health and social care and third sector would be an advantage. We value personal experience and would welcome anyone without the preferred skills and experience but are passionate about making a difference and supporting local people in their community to apply for this role. How Clan will support you Your role as LISTENING & SUPPORT volunteer can often involve dealing with difficult situations. It’s our responsibility to ensure you have all the relevant training and support to enable you to fulfil your role and have a rewarding volunteering experience. Clan will provide you with: • Comprehensive induction to Clan and your role • Clan SUPPORT VOLUNTEER training program including Listening and Support Skills and Safeguarding • Ongoing training, supervision, development and wellbeing support • Reimbursed expenses incurred whilst volunteering in accordance with our Expenses Policy

With over 200 branches and 18,000 volunteers in UK and ROI, Samaritans is volunteer led. The Selkirk Branch has around 35 Listening Volunteers and some Support Volunteers. Thorough training is given to all trainees, and a commitment of 3 hours per week is required by all Listening Volunteers. All Listening Volunteers support callers via telephone, email and SMS texting, with an average of over 5,000 branch contacts per year. Annual on going training is provided, with additional opportunities to attend national and regional Conferences. No experience is required, but an aptitude to listen is helpful.

The Fishermen’s Mission is the only national charity that works solely to support fishermen and their families. Offering practical, financial and emotional support at all times to Fishermen, Veterans and their families. Main duties: Collection Box Coordinator If you love getting out and about but also want to support a cause in achieving it’s aim, then becoming a Collection Box Coordinator could be the right step for you. You will be involved in displaying our iconic collection boxes in your local community to help raise funds for the Fishermens Mission Visit premises on a regular basis to service the collection boxes Establish and build relationships with site contacts, ensuring boxes are well positioned and visible. Emptying and banking funds in the collection boxes, meaning you can see how much money you have helped us raise.

Family friends work directly with families, coming alongside and giving support to parents and children when they need it most, making sure they feel less isolated. Safe Families is a charity that works with 35+ local authorities around the UK. Safe Families offer hope, belonging and support to children, families and care leavers; they do this primarily, but not exclusively, with and through local churches. No one should feel alone. Safe Families exist to create relationship and connection because everyone deserves to belong. Volunteers will undergo training before matching with a family, to help them feel best equipped and prepared. They will receive support throughout the entire process. Family friend support can range from a couple hours every few weeks, to once a week support - meeting for coffee, being a listening ear, going out to the park etc. Contact Caitlin at caitlinfrew@safefamilies.uk or 07393462300 for more information about volunteering.