Description
A Receptionist/Facilities Assistant is needed to help with the smooth operation and welcoming atmosphere at One Dalkeith.
By performing a blend of traditional receptionist duties and facility related tasks, this role not only supports the daily functions of the organisaton but contributes to the safety and enjoyment of the members of the community who use our facilities.
Tasks include being the first point of contact for visitors, creating a welcoming and positive experience for them. Providing accurate information in reply to enquiries and direct visitors to the appropriate person, room or activity, as required. Ensuring the visitor log is maintained and security protocols are followed. Providing a tour of the hub, explaining the spaces and how they can be hired. Conducting regular inspections to ensure the hub complies with health and safety regulations. Helping set up and take down rooms for meetings, events and other activities.
Organisation aims and objectives
To enhance economic, environmental and social community regeneration in Dalkeith working in the areas of Arts, Culture & Heritage, Environment, Community Facilities, Town Centre and Economy.
Availability
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4 hours a week
Restrictions
Experience required: Previous receptionist or customer service experience. Good communication skills. Active listener. Customer focused. Community orientated. Organised. Problem solver.
Travel details: Local bus routes
Minimum age: 18
Support
Training details: Shadowing a member of staff and start up training including health and safety procedures will be provided. On going training as required.
Support:
Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet