Volunteer Administrator/Receptionist

  • VO99693


Description

You will be the first point of contact for clients within the Bureau, along with helping to ensure the smooth running and organisation of the Bureau is many different ways.

Depending on what your are comfortable with you might be doing the following:
-Welcoming clients
-Answering telephone calls/emails and passing messages to the appropriate person or arranging appointments for clients
-Updating databases and information systems
-Filing and photocopying
-Taking minutes at meetings
-Ordering stationary and other supplies

Organisation aims and objectives

Citizens Advice Bureau Advisers enable people to make informed choices through the services we provide. We offer confidential and impartial help in areas such as benefits, housing, employment and debt.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Restrictions

Disclosures will take place - will be discussed further with individual applicants
Experience required: No previous experience required as training will be given. Desirable skills: -Organised, flexible and systematic -Good written and verbal communication skills -Able to work well within a team
Travel details: Kincardine and Mearns Citizens Advice Bureau is within downtown Stonehaven, and is easily accessible via walking, car, bus, train etc
Minimum age: 16

Support

Expenses paid: Yes
Taster available: Yes
Training details: Citizens Advice Scotland Training Programme
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet