Reception Volunteer

  • VO98771


Description

Friockheim Community Hub is the former Eastgate Primary School and is a fully inclusive project involving the whole community which is owned, managed, and operated by the community itself as a registered charity. The Hub aims to support all age groups and to provide a place for residents to get together socially and groups/clubs to meet (Young People, Elderly, Disabled, Mother & Toddlers, Pre-School, & Children).

We are currently looking for volunteers to help us cover our reception desk within the Hub at Eastgate, angus DD11 4TG. This role involves answering and directing telephone calls, meeting, and greeting visitors to the Hub and some general administrative tasks such as booking rooms.

Role Purpose: The role of the Receptionist is to provide a welcoming and informative face within Friockheim Hub – to help with clients/visitor’s enquiries & help support the overall running of the Hub on a day-to-day basis.

Specific task would include:

  • Meeting & Greeting all visitors and directing them to the correct areas (café, business rooms, sensory room & fitness suite)
  • Light Admin Duties – updating paper-based information to OneDrive, Shredding Documents, updating information onto Social Media Platforms, using our online booking system to confirm bookings for both the Fitness Suite & Sensory Room.
  • Scanning in & Out Evri Parcels to customers.

We are looking for a couple of amazing volunteers who could help spare a couple of hours on days we are open.
Monday to Friday – from 10am til 4pm
Saturdays – from 11am til 2pm

Organisation aims and objectives

Based in the former Eastgate Primary School, The Hub @ Friockheim is a fully inclusive project involving the whole community which is owned, managed and operated by the community itself as a registered charity. The Friockheim Community Hub Articles of Association can be found here. The Hub aims to support all age groups and provide a place for residents to get together socially and groups & clubs to meet. • Young People • Elderly • Disabled • Mother & toddlers • Pre-school children • Children The Hub will provide a range of community services with access to wide range of facilities and classes including changing places which will be open 24/7, 365 days a year (Access via RADAR key). The Hub is open to all users, wherever they live, whatever their age or circumstances and you do not have to be a member to use the facilities.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Restrictions

Experience required: - Customer Service - Basic knowledge of Microsoft Packages - Kind & Caring - Approachable (Full training will be provided by our team in the office)
Minimum age: 16

Support

Expenses paid: Yes
Training details: Support and Training: Support and Training will be provided by the Assistant Manager and the Manager of FCHLtd. This is an amazing opportunity to access training including food hygiene and adult achievement awards, so if you are looking to gain experience whilst learning this would be the perfect opportunity for you.
Support: Named Contact For Volunteer