Independent Monitoring Boards are made up of over a thousand unpaid volunteers operating in every prison in England and Wales, and every immigration detention facility across the UK. IMB members are the eyes and ears of the public, appointed by ministers to perform a vital task: independent monitoring of prisons and immigration detention. They report on whether the individuals held there are being treated fairly and humanely and whether prisoners are being given the support they need to turn their lives around. This can make a huge difference to the lives of those held within these facilities. We are looking for volunteers to join the Scotland and Northern Ireland Short-Term Holding Facility board to monitor Aberdeen Airport. For more information please contact Rebecca Sheehan, Regional Support Lead at email: rebecca.sheehan1@justice.gov.uk and details are also available at https://imb.org.uk/prison-volunteer/prison-volunteer-uk/be-a-prison-volunteer-in-scotland-northern-ireland/#scotland

To help provide effective and efficient advice to members of the public. -Interviewing clients -Finding, interpreting and communicating information so clients can make informed decisions -Act on behalf of clients, when needed - Negotiating, referring and drafting letters for clients -Completing clear case records -Recognising the root cause of problems and participating in taking action Our volunteer Advisers can either be generalist advisers (they advise on many different topics) or they can become specialist advisers (advising on a specific topic(s))

Settled relies on our huge team of volunteers spread across the UK. We currently have around 100 volunteers, working across more than 20 European languages. Our volunteers help some of the most vulnerable Ukrainian citizens secure and access their rights in the UK. As a Ukrainian Adviser, you will have the chance to support Ukrainian citizens and their families with their status under the Ukrainian UK visa schemes and access associate rights. You will assist our Ukrainian lead adviser, a Ukrainian national herself and qualified solicitor. You will be assisting Yuliia provide quality immigration advice to beneficiaries and support with her cases. This volunteering role is home-based, writing email to clients and answering emails. As well as support around the Ukrainian visa schemes, you will be supporting beneficiaries with common associated issues impacting Ukrainian’s currently. Such as, housing placement breakdowns and navigating entitlement to welfare benefits. Training will be provided on the Ukrainian visa schemes and Settled’s service and systems. You will be working under the supervision of Yuliia so OISC (Office of the Immigration Services Commissioner) accreditation will not be required. You will gain new skills and confidence and will join a network of dedicated and positive volunteers of many nationalities and cultures! Summary of duties: • Support Yuliia to provide quality immigration advice and support to our beneficiaries on the Ukrainian visa schemes and associated rights via phone or email. • Maintain case records and follow good case management principles ensuring all client interactions are accurately recorded on our case management system, Charitylog. • Adhere to GDPR principles and practice when dealing with client data. • Attend training organised by Settled and keep an up to date working knowledge of the Ukrainian visa schemes and current issues impacting Ukrainian people resettling in the UK. Role requirements: • Confident with engaging with members of the public, many of whom may be distressed or in distressing situations. • A passion to support vulnerable people within the Ukrainian community. • Detail orientated and able to digest complex information and relay this to clients accessibly. • Regular time to commit to the role. Ideally, weekly, or fortnightly. Volunteering commitment for a minimum of 6 months is preferred. • Access to a computer and the internet. • Willingness to undertake an enhanced DBS check. • Proficiency in English and Ukrainian is required. Russian language is optional. Full training is provided. No previous advice experience necessary although any relevant experience is welcome.

DENNY AND DUNIPACE CITIZENS ADVICE BUREAU ARE SEEKING TO RECRUIT 10 VOLUNTEERS. To help provide effective and efficient advice to members of the public, carry out admin duties and develop the bureau. Main Duties include: •Interviewing clients – listen to the client and let the client explain the problem. Help the client to clarify the issues by exploring the problem and asking questions •Giving information - Use Advisernet and other reference materials to find the relevant information, communicate that information to clients •Giving advice – explain the information to the client and the choices that the client has, so they can decide what to do •Give practical help – Fill in forms on paper or online, do benefit checks using appropriate calculation tools, speak to or contact other agencies on behalf of the client, with the client’s consent. •Complete clear case records •Recognise the root cause of problems and participate in taking action •Carry out admin duties. •Carry out reception duties. Denny and Dunipace CAB run a comprehensive training programme for Trainee Advisers which provides support and mentoring with an experienced Adviser. In return, your travel expenses will be reimbursed by the Bureau and there is access to external training once all initial training is completed. Many Advisers have gained useful experience and qualifications whilst volunteering for Denny and Dunipace CAB which have helped them gain employment.