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Cafe/kitchen assistant

  • VO69230


Scottish Autism is an organisation dedicated to enriching the lives of people with autism.
Established in 1968 by a group of parents, we are now the largest provider of autism-specific services in Scotland and a leading authority and advocate for good autism practice.

We help those diagnosed with autism to lead full and enriched lives and become valuable members of the community they live in.

We offer a large range of services for people with autism including education, day and vocational opportunities, supported living, outreach, respite and specialist transition support.

We are currently looking for volunteers to assist us in our new project ‘Makers’ a community café where we will support our service users to develop skills in catering, food preparation, hospitality and front our house as retail or gallery assistants and in maintaining the kitchen garden.

To support the Café Co-ordinator and Cafe Assistant in our Café area, you will also have the opportunity to work alongside our Autism Practitioner in our shop and gallery area.

Our café will be serving freshly prepared, locally produced, seasonal and where possible home grown foods from our own nursery, snacks and drinks.

Your role will focus on taking orders, handling money, preparing drinks and serving customers. There will also be opportunities to help with home baking and food preparation in the kitchen area.

We require our volunteers to be supportive of the people with autism and learning disabilities that will access the project. Designated Scottish Autism support staff will directly support the service user group, but we require volunteers who are keen to role model and mentor, and have the patience and understanding to guide and support the people who engage with the project.

What you can expect from us
The organisation will provide you with:
• An introduction to the organisation and your volunteering role within it.
• Training related to your responsibilities as a volunteer. We hope that you will take advantage of this to improve and maintain your skills.
• A supervisor/manager who will supervise your volunteering and with whom you can discuss your role.
• A review of your volunteering role after three months. This will normally be carried out by your supervisor/manager.
• You will be fully insured while fulfilling your authorised volunteer work.
• Reimbursement of expenses (which will be agreed in advance with your line manager, in line with policy). The organisation does not want you to be disadvantaged financially as a result of your volunteering. Receipts are required.

What we expect from you
We will discuss with you the amount of time that you are willing to commit to volunteering, when you will be available each week, and how your availability will fit in with our needs. If, for any reason, you will not be attending as we have agreed, we would be grateful if you could let us know as soon as possible.

In the course of your volunteering you will come across confidential information about the organisation, its staff, its clients and third parties. You must respect this confidentiality and not use the information for your own benefit or disclose the information, except where required or permitted to do so by law.

You will abide by all relevant Scottish Autism policies and procedures particularly health and safety, equal opportunities and confidentiality policies.

Role Description:
We are looking for an enthusiastic person to deliver excellent customer experience in the ‘Makers’ by giving up your time and skills to help support our service users to be creative and valued.

• To take orders, operate the till and handle money
• To prepare drinks and food as required
• To clean tables and wash dishes as required
• To serve food and drinks to customers
• Learn to use all equipment and ensure they are used correctly and monitored as
• To ensure that excellent standards of hygiene and cleanliness are maintained
in/around the café area at all times.
• Good observation skills, be non-judgemental and have the ability to relate sensitively
to people with Autism
• Be able to work as part of a team.
• Good personal hygiene and suitable clothes for working in a café
• Good timekeeping, reliable and regular commitment to volunteering in the café
• To work within and adhere to Scottish Autisms policies and guidelines, including
Volunteer Policy, Code of Conduct, Confidentiality Health and
Safety and Equal Opportunities Policies

We require you to provide two referees, one of which must be your most recent employer (if applicable). We will also require you to be checked by Disclosure Scotland; the level will be dependent on the nature of the role.

Organisation aims and objectives

Scotland's autism charity supporting people with autism and their families for over 40 years across Scotland. Fife and Tayside is our largest service with over 200 staff. Bases in Dunfermline, Kirkcaldy, Cowdenbeath and Dundee.










Monday to Saturday


Experience required: As an organisation we would like a diverse range of volunteers supporting our service, however we would like to set a minimum age for our volunteers at 18years.
Minimum age: 18


Expenses paid: Yes
Training details: The organisation will provide you with an introduction to the organisation and your volunteering role within it. The organisation will provide any training required for the role, including health and safety training. The relevant training will be determined by the manager of the volunteer, who will ensure the volunteer has a clear understanding of the volunteer role. There will be an expectation that volunteers (with the exception of corporate and community volunteers) will commit to up to 3 days training per year and will receive advance notice of this training. A supervisor will be appointed to support and manage the volunteer. The supervisor will review the arrangements after three months and thereafter on a regular basis. If the volunteer has any queries or would like to change his/her role this should be discussed with the supervisor.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 3 months ago