Volunteer Befriender

  • VO68903


Our volunteers offer informal companionship to older people in Berwickshire and Kelso. They help to make their lives more interesting, help them to do activities, and help them to keep up with their friends and family.

What do volunteer befrienders do?
Volunteers keep older people company in Berwickshire and Kelso. They help to make their lives more interesting and help them to do activities and keep up with their friends and family.

Where does it happen?
Usually in the older people’s own homes. Sometimes they might go to somewhere like a garden centre or a community centre if the volunteer is happy to do that.

How much time does it take?
As much time as you have to spare! Most volunteers do it for about 2 hours a week.

Will it cost me anything?
We will pay you back for any petrol you use or bus fares or cups of coffee you buy when you are volunteering.

What will we do?
Visit people in their homes. If you have the time, you might visit more than one person.
Keep the person company.
Help people to decide if they want to do something new.
Help people to go to any clubs, societies, drop-in sessions, outings, and so on, that the person would like to go to but only if you are able to do these things.
Take a note of visits and tell the co-ordinator if there are any problems.
Come to training.
Come to supervision sessions and team meetings.
Follow the rules of BeFriend.

Organisation aims and objectives

Berwickshire Housing Association (BHA) is a "not-for-profit" Industrial and Provident Society registered with the Scottish Housing Regulator. It is a Registered Social Landlord (RSL) with a current stock of approximately 1740 houses located throughout Berwickshire and Berwick-upon-Tweed. BHA’s registered office is located in Duns, it delivers housing services from here along with its two other local offices in Eyemouth and Coldstream giving its customers easy access to a full range of services. Founded in people and property, BHA seeks to become the first choice in the provision and management of affordable housing and related services. It is committed to producing a beneficial impact on people's lives in everything it does. Berwickshire Housing Association is also committed to Quality and has achieved a number of Quality Management accreditations including Investors in People, Quality Guild, Scottish Housing Regulator Inspection self assessment.


Volunteers should be free to work with older adults who might be vulnerable.
Experience required: Volunteers should be: Friendly, patient and caring. Be able to talk to people. Be able to listen to people. Be able to turn up on time. Understand confidentiality. It would be useful if you have a car but you do not have to. Benefits to volunteers: The chance to give something back to your community. The chance to get to know your community. Better confidence.
Travel details: Where does it happen? Usually in the older people’s own homes.
Minimum age: 18


Expenses paid: Yes
Expenses details: Expenses are available for refreshments taken while volunteering.
Taster available: Yes
Training details: 2 half day induction sessions. Then dementia awareness and safeguarding training at a later date. Ongoing opportunities to attend other sessions.
Support: Named Contact For Volunteer

Last updated 4 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.