We all need to stay at home to protect ourselves and others. However, those who are well and not at risk can provide essential support for their family, friends and neighbours who cannot leave the house.

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Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.

Honorary Welfare Officer / Caseworker

  • VO68538


Description

The RAF Association is a member led welfare charity that exists to ensure that all members of the RAF family are supported, when they require it. The Caseworker's role is at the heart of this charity objective and volunteers undertaking this role will be helping us to deliver this support to the RAF family.
A Caseworker is someone who carries out welfare work for the Royal Air Forces Association. Welfare work is about listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Support can be anything from helping put a beneficiary with disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge, for a beneficiary who cannot afford to replace their broken one. It could also be informing beneficiaries of the holiday breaks the Association offers, in one of its three Wings Breaks hotels. Caseworkers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing clear and precise information on finances and correspondences. Caseworkers work with 'beneficiaries' who are members of the RAF family.
Attendance at a 3 day accredited residential training course is required.

Organisation aims and objectives

The RAF Association is a member led welfare charity that exists to ensure that all members of the RAF family are supported, when they require it.

Restrictions

Experience required: Volunteers need to be caring and empathetic with the ability to build a rapport with others and put them at ease through a friendly and sensitive approach. No formal qualifications required.
Travel details: In beneficiaries homes or mutually agreed location.
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Yes.

Last updated 5 months ago