Case Work Volunteer

  • VO68538
  • Home-based volunteering


A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully.

What’s in it for you
This is an opportunity to play a key role in helping the RAF Association deliver valuable support to members of the RAF community and their families. You will receive ongoing support provided by both the Volunteering and Case working Team. Upon completion of the training course, you will achieve a Level 2 Information and Advice qualification accredited through the AIM Qualification and Assessment Group. Further/refresher training is also available.

Organisation aims and objectives

The RAF Association is a member led welfare charity that exists to ensure that all members of the RAF family are supported, when they require it.

Frequency and commitment details

1 Hour on a Weekly, Fortnightly or Monthly basis.


Experience required: Patience and Empathy Capability of working with a wide variety of people Good listener Ability to maintain boundaries Reliability Good IT skills Confidentiality
Travel details: The opportunity is home based.
Minimum age: 18


Expenses paid: Yes
Expenses details: Yes.