We all need to stay at home to protect ourselves and others. However, those who are well and not at risk can provide essential support for their family, friends and neighbours who cannot leave the house.

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Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.

Welfare Rights Adviser

  • VO67653


Description

To help provide advice in a welfare rights office. You will, after training and mentoring, be able to interview clients and provide information whilst being supported by our team. You will be able to offer practical assistance such as filling in forms and writing letters as well as doing arithmetic calculations for benefit entitlement. After training you will have a good knowledge of other agencies and will be able to refer clients as needed. You will be required to record cases and statistics.

Organisation aims and objectives

The Community Help & Advice Initiative delivers a range of social welfare and housing support services to the public in West and South Edinburgh. Volunteers are used in a number of capacities within the organisation to add value to the Project Services. Opportunities are available in Advice Services, Befriending Support and Driving/Supporting older people

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

3 hours per week.

Restrictions

Experience required: No particular experience but candidates must be confident enough to work with the public and be numerate and literate enough to record information and do calculations.
Travel details: CHAI, ELS House, 555 Gorgie Road, Edinburgh, EH11 3LE
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Travel expenses for outreach and training.
Taster available: Yes
Training details: Training provided.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 2 months ago