Are you 18+ living in Glasgow/North Lanarkshire and looking to make a difference to a young person in their community? Do you have 1-2 hours spare per week? Are you care experienced yourself or working towards a career in social care? Do you want to gain valuable experience, make a positive change, be part of a likeminded community all whilst having fun? We would love to hear from you! No experience necessary - just an open mind, kindness and compassion! Our service matches volunteer mentors to young people aged between 8-14years who are on the edge of care, in a kinship arrangement or on a CSO. Our mentees are looking for a person to build and grow a positive relationship, try new activities, tackle isolation, build confidence and have fun in the community! We provide in person training, ongoing support and a community of mentors who are there to share experiences. We are there to support you every step of the way! Our service covers all of Glasgow and North Lanarkshire, having a car is desirable but not essential. *This role requires 2 days of training in house and subject to PVG check*

Why we want you: Abbotsford welcomes over 40,000 visitors a year from all over the world. We have been a world-famous visitor attraction since Sir Walter Scott died in 1832. Taken over by a charitable trust in 2007, our mission is to care for his house, estate and collection and share his legacy with the world. We are looking for friendly and outgoing individuals to welcome and orientate visitors around the site. You will be liaising with the house stewards to ensure that the flow of visitors into the house is managed efficiently. Our volunteers are the face of Abbotsford and play a vital part in welcoming visitors from all around the world and making their visit unforgettable. No prior knowledge is necessary, as full training will be given. All you need is a smile and a genuine interest to learn about Abbotsford and support our important charitable work. What you will be doing: Welcoming visitors when they arrive in the the South Court Check their tickets and orientate them towards their destination - house or gardens. For house visitors, explain what to expect on the house tour. Stagger entry if multiple visitors arrive at the same time. Manage the flow of visitors entering and exiting the house by liaising with the house stewards through the glass door and the visitor centre staff using the radio. Explain the route through the gardens and point out the chapel. Keep informed about and actively promote other activities and events at Abbotsford.. Answer any questions they may have to the best of your abilities. The skills you need: Excellent communication skills and confidence in conversing with the public. An interest in meeting and speaking to people from all walks of life and all around the world. A warm and friendly personality Excellent time management and punctuality Commitment to excellent customer service Be the public face of Abbotsford An interest in and willingness to learn about Abbotsford and a desire to support our work. Enthusiasm to share your knowledge with our visitors What's in it for you Learn new skills and gain confidence in a work environment Make new friends and meet people from all over the world Become part of a friendly and diverse team Be uplifted by spending time in the stunning surroundings of Abbotsford and support the important work of our charity Get invites to volunteer social events Get discounts in our café and shop Travel expenses will be reimbursed (conditions apply) Use of ASVA cards to visit other attractions

Volunteers taking up an opportunity to help in the Visitors Centre have a variety of activities to choose from: Welcome visitors including visitors from coaches. Do you have good local knowledge? Share it with visitors and advise on the visitors information resources. Help in the Café. Help provide an enjoyable experience for 12,000 visitors coming to the centre annually. Local people mingle with visitors, browsing the visitors' information or the Shetland crafts on sale and the displays of local heritage

To preserve local history for the future, volunteers required to either interview people about their stories or to come forward to talk about being part of the Town in the past, In relation to Wick and surrounding area. Volunteers willing to interview individuals and edit the recording in a timely manner for uploading onto the Wick Voices page. Training provided