• VO63976
  • Home-based volunteering


A Befriender volunteer carries out visits to and keeps in touch with members of the RAF family on behalf of the Association. Befriender volunteers exist to provide companionship and to deliver outcome focussed support to a beneficiary and to ensure that they remain part of the community and feel socially connected to the wider family. The role of a Befriender is varied and could involve helping out with practical tasks such as driving someone to a doctor’s appointment, or helping them with their shopping.
Befriender volunteers are required to:
• Regularly meet with a beneficiary, either in their home or at a mutually agreed location
• Listen to, and engage with the beneficiary, promoting positive outlooks and raised self-esteem
• Work within the remit of the Befriending Plan and promote activities to meet the identified outcomes.
• Research into local community groups and activities to find relevant interests for the beneficiary.
• Identify ways to connect with other beneficiaries to promote friendship groups.
• Identify any additional areas of support and make referrals to the Area Welfare Officer (AWO) if required.
• Keep a note of visits undertaken, with recommendations and actions. Provide this information and regular updates to the AWO.

Befriender volunteers need to be:
• Caring and empathetic, with the ability to build a rapport with others and put them at ease, through a friendly and sensitive approach
• Good listeners and communicators
• Reliable and dependable
• Flexible in terms of who you will support and occasionally with the time you will visit them
• Able to put people who may be anxious or worried, at their ease
• Aware of some local social groups the beneficiary could get involved in or be able to research this for them

In addition, Befriender volunteers will need to be aged at least 18 or over and have:
• Access to a car and be prepared to use it for RAF Association volunteer work
• Some roles in particular areas may not require this, depending on where beneficiaries are based geographically, in relation to the volunteer, or if public transport is available or the volunteer has another means of transport.
• The insurance company you are with will need to be alerted to the fact your car is being used for volunteer (business) use.

Organisation aims and objectives

RAFA, The Royal Air Forces Association (or RAF Association), is a membership organisation and registered charity that provides welfare support to the RAF family. We give real help to real people – this the core of the welfare work that the RAF Association so successfully delivers and is making a real difference to the lives of those in the RAF family who find themselves in times of need. The support we provide relies heavily on the fantastic work carried out by our volunteers and there are many different ways they can help including welfare support and fundraising.










Flexible - can be arranged with the volunteer.


Experience required: No previous experience needed as training will be provided. The volunteer should be caring and empathetic.
Travel details: Access to a car or use of public transport. Travel expenses will be paid in line with The Associations policy.
Minimum age: 18


Expenses paid: Yes
Expenses details: 0.45 per mile paid by bacs
Training details: One day training course. Ongoing training and support from the Area team.
Support: Named Contact For Volunteer

Last updated 5 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.