The RAF Association is a member-led, welfare charity that exists to ensure that all members of the RAF community are supported, when they require it. Volunteering for the RAF Association is a great way of developing your skills and meeting new people, at the same time as supporting members of the RAF community in your local area who need your help. A Caseworker is someone who volunteers for the Royal Air Force Association gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully. For more information, please contact us at email volunteers@rafa.org.uk or you can call us for a chat about the role on telephone: 0800 018 2361. Further details are also available at: https://rafa.org.uk/give-support/volunteering/

A Caseworker is someone who carries out work for the Royal Air Force Association on a voluntary basis by gathering information, asking questions and completing necessary forms and by doing so, you will make a real difference. You will also work closely with the Area Welfare Officer to complete each case successfully.

Caseworkers visit clients to work out what type of help they need. Next, they find the right sources of support and arrange for clients to access it. This might be funds for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc. The essential part of the role is interacting with clients, so you may be visiting clients or doing this virtually. As part of your local branch you might have access to an office, but many volunteers are based at home. What does this role involve? • Contacting clients and arranging to meet them at a mutually convenient time either face-to-face or remotely • Liaising with clients and completing a form to assess their circumstances • Sign-posting clients onto local services providing specialist advice • Applying on the client’s behalf to military and non-military sources of charitable funding • Arranging for the purchase of goods and services • Keeping in touch with the client so they know how their case is progressing • Keeping in touch with your branch so they know your availability • Keeping up to date with training and SSAFA news so that you are best able to support clients • Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer or fundraiser • Volunteering within the standards and values of SSAFA including observing our policies such as the Volunteering policy and data protection policy (these will be covered in your training and local induction.) What can you gain from this volunteering role? • Support people in your community with a military background • Use your skills, knowledge and life experience to benefit others • Support and friendship from your local SSAFA branch and the wider SSAFA community • Experience, training and skills that you can highlight on your CV and in job interviews • Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression! Minimum Age: 18 Is a criminal record check required? Yes

Volunteering Matters are a national volunteering charity. We are looking "Family Support" Volunteers in the City of Edinburgh, who can offer practical, social and emotional support to a local family in need. Our Family Supporters programme recruits, trains and supports volunteers, matching them 1:1 with parents and families facing a range of life challenges and barriers. Volunteers help families, spending 1:1 time together on a personalised set of goals chosen by the family, for the family. These goals may including achieving improved living standards, building confidence and soft skills, budgeting, healthier eating, better school life, improving health and wellbeing or introducing parents to community resources, and lots more. If you have an understanding of the challenges that families are facing and would like to use your life experiences and skills to support others, this could be the role for you! As a volunteer, you will build a strong relationship based on trust and mutual respect, acting as a friendly face who listens and cares about the family.