Audiology Support Volunteer

  • VO63135


To provide support to hearing impaired people who are referred from the Audiology department for specific reasons.
Duties include:
Make a simple check to ascertain that the hearing aid is functioning / Check that batteries and cords are functioning, replacing where necessary, instructing patients at the same time / Check that patients are familiar with the controls of their hearing aid / Check that patients know how to fit their ear mould giving further instruction where necessary / If there are further difficulties with the hearing aid the volunteer will refer back to the Audiology Department / Clean and retube ear mould where necessary / Ensure that patients are aware of the best listening conditions when wearing a hearing aid / Reinforce instructions given at the time of hearing aid fitting and encourage patients in the use of their hearing aid. The practical limitations as well as the benefits of hearing aid should be pointed out / Refer any other needs of the patient to the Head of Audiology / Inform the patients of the availability of environmental aids and other support services available / With patient consent, involve the family or carer in the understanding, use and care of the hearing aid / Keep records of visits made as directed by the Head of Audiology / Attend training and support sessions as directed by the Head of Audiology / Annual hearing tests will be provided for al volunteers.

Organisation aims and objectives

NHS Shetland provides healthcare for the population of Shetland


Experience required: A caring nature / A good listener / A friendly personality / A willingness to learn new skills / A desire to help the community.
Travel details: The opportunity will be available across all of Shetland with volunteers holding responsibility for geographical areas to be agree with the Head of Audiology. Travel expenses will be paid.
Minimum age: 18


Training details: Induction and Mandatory training for hospital volunteers. Orientation and induction in the role. Ongoing training involves practical sessions to train volunteers, shadowing induction sessions with an existing volunteer if available. Ongoing updates, information and support.

Last updated 2 months ago