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Volunteer Despatcher

  • VO61995

Description

Passengers register with us to use our services either by telephone, online or with a registration form. Our despatchers take passengers details and other information for bookings, arrange journeys, deal with enquiries and provide information when requested using various office equipment including IT, telephone and photocopier.

Organisation aims and objectives

Charity providing transport for disabled and elderly.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun
Morning
Afternoon
Evening

4 hours per week (half day)

Frequency and commitment details

4 hours per week (half day)

Restrictions

Experience required: A good knowledge of Edinburgh, East and Midlothian is essential. · An ability to relate to older people and/or people living with a disability is necessary. Previous experience is preferred but not essential. · Good IT and communication skills are essential. · Candidates must be contactable by telephone.
Travel details: Our services cover East Lothian, Midlothian and Edinburgh from our base at 24/3a Dryden Road, Bilston Glen Industrial Estate, Loanhead, EH20 9HX Free car park and bus stop nearby for buses 37 and 140
Minimum age: 16

Support

Expenses paid: Yes
Expenses details: Out of pocket expenses paid
Training details: Volunteers will be given an induction and will complete a variety of training opportunities including Disability Awareness.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

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