Duties involve answering telephone calls, passing on messages and making client appointments. It may also be necessary to record information in our recording system - Castle.
Orkney CAB is independent, and provides free, confidential and impartial advice to anyone living and/or working in the local community. We deliver information, advice and representation covering a wide range of subjects, including; benefits, debt and money advice, consumer issues, housing issues, neighbour problems, family and personal problems, legal matters including eviction, mortgage repossession and small claims, employment advice, immigration and NHS health care. Our services are delivered by a team of trained volunteers supported by specialist staff.
Experience required: Good communication skills; good telephone manner; friendly and organised.
Minimum age: 18
Expenses paid: Yes
Training details: Full induction and shadowing of existing receptionist.