This role will involve the following tasks; Internal customer problem support and resolution. System and network support and administration. System monitoring and response to issues. Cloud tenant administration.

Ability Net's network of volunteers provide free tech support to enable older and disabled people to make full use of their home technology. They are seeking volunteers in Moray to join their IT Can Help network to support people with their IT or computer needs. This role involves contacting and supporting clients, feeding back on progress, and supporting the local Co-ordinator with promoting the IT Can Help service in the local area. Volunteers will take all necessary precautions to ensure that both volunteer and client stay as safe as possible, and volunteers and clients will wear face coverings and social distance where possible. If you like to help others, have good IT and computing skills, knowledge of standard operating systems and software and the ability to communicate well, please consider volunteering with our growing in Moray! Roles are flexible and can fit around your schedule, too.

What will I be doing? Upon a referral being made via AbilityNet: * Contacting clients to arrange date/time to support them * Carrying out IT support to clients * Feeding back on progress via our online system * Opportunities to support local Co-ordinator with promoting volunteer service in local area eg, leaflet dropping or displaying posters in local area

Upon a referral via AbilityNet contacting clients to arrange a date/time to support. Carrying out IT support to the clients. Feeding back on progress via our online system. Opportunities to support your local Coordinator with promoting the volunteer service in the local area, for example leaflet dropping or displaying some posters in your local area.