This is a chance to design your own volunteering opportunity in conjunction with the Volunteer Co Ordinator. Decide what skills you have to offer and marry them with the jobs that need done.

You will be the first point of contact for clients within the Bureau, along with helping to ensure the smooth running and organisation of the Bureau is many different ways. Depending on what your are comfortable with you might be doing the following: -Welcoming clients -Answering telephone calls/emails and passing messages to the appropriate person or arranging appointments for clients -Updating databases and information systems -Filing and photocopying -Taking minutes at meetings -Ordering stationary and other supplies

To help provide effective and efficient advice to members of the public. -Interviewing clients -Finding, interpreting and communicating information so clients can make informed decisions -Act on behalf of clients, when needed - Negotiating, referring and drafting letters for clients -Completing clear case records -Recognising the root cause of problems and participating in taking action Our volunteer Advisers can either be generalist advisers (they advise on many different topics) or they can become specialist advisers (advising on a specific topic(s))

Help us to run bumps babies and beyond Westhill. The group meets once a week on a Friday morning. - Set out toys - Create a welcoming and inclusive environment for people attending with their children - Sharing information about other local NCT Support - Update the online system with a new link to pay on a weekly bases You can do this all while having your own children with you, but you do not have to have children to volunteer at the group, support is available from the local branch and the volunteering team at NCT Head office.