MS Support Volunteer: Newly Diagnosed

  • VO42857


MS support teams aim to empower people affected by MS through giving information about MS, emotional support and facilitating access to available services and support.

As an MS Support Volunteer: Newly Diagnosed you will assist greatly in this work through helping with tasks such as:

•be the first point of branch contact for newly diagnosed people
•deal with enquiries from people who are newly diagnosed
•provide all new contacts with a standard information pack
•provide emotional support (a listening ear)
•signpost people to the most appropriate source of help as necessary
•provide information about MS and the support available from the MS Society and other key organisations as appropriate
•maintain a basic knowledge of local services and refer people appropriately; keep an up-to-date list of local services
•develop collaborative relationships with health and social care professionals (particularly MS specialists) to promote the branch and services available to people who are newly diagnosed (with the support of the lead volunteer)
•provide information about the Society’s services at national and local level.

Full training and support is provided to all volunteers. This is a great opportunity to make a real difference in supporting people affected by MS and all volunteers are greatly appreciated.

For further information please contact:
Lynda Boyce
Volunteer Development Manager
MS Society
Tel: 07889088016 or 0131 3354050

Organisation aims and objectives

One aim: to beat MS. We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. 68% of all our activity is delivered through voluntary contribution. Our local groups are run by volunteer teams who fundraise and deliver a range of activities and services to support people living with MS. Over 13,000 people affected by MS accessed information, support and services delivered by volunteers through our national network of local groups in the past year. Scotland has one of the highest incidences of MS in the world. We make it our mission to beat it. We raise awareness of MS, make it a priority and provide support and information to people affected by MS.


Experience required: -good listening and communication skills -good interpersonal skills -willingness to work as part of a team -ability to see someone’s feelings and experiences from their perspective (empathy) -ability to maintain confidentiality.
Travel details: Aberdeen HQ is based in Long Walk Road, Northfield, Aberdeen
Minimum age: 18


Expenses paid: Yes
Expenses details: Relevant volunteer expenses are re-imbursed e.g.: bus fares, mileage
Training details: Good support and full training is provided to volunteers. Includes induction pack, four specific training sessions and support provided by the Lead Support Volunteer.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated a month ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.