Retail Assistant

  • VO40714


To assist in stock processing, including sorting, steaming, pricing and hanging of donated goods. To assist in keeping the shop premises clean and tidy. To assist and develop the voluntary team by working together, to assist and serve customers providing a service of the highest standard. To promote public understanding of the work of the PDSA and the importance of raising funds through the shop. To promote and apply the PDSA health and safety policy. Volunteers may progress to be involved in cash handling and till operation and to increase revenue through add-on sales at the till.

Organisation aims and objectives

PDSA is the UK’s leading veterinary charity treating the sick and injured pets of people in need. Our vision is A Lifetime of Wellbeing for Every Pet. Our Pet Hospitals are vital in helping us to deliver our mission carrying out over 2.7 million treatments on more than 470,000 sick and injured pets each year.










minimum of 4 hours per week with minimum commitment of 3 months


For health and safety reasons some activities are unsuitable for persons under 14 years.
Experience required: Smart appearance, enjoy working in a team, strong communication skills, enjoy working with the public.
Travel details: Vacancies available 182 PDSA retail shops across the UK.
Minimum age: 14


Expenses paid: Yes
Expenses details: Yes. Details provided during induction.
Training details: A full induction will be given and welcome pack provided. Ongoing training and support in all tasks/aspects of work will be provided by shop management.
Support: Named Contact For Volunteer

Last updated 3 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.