Your role as a Clan LISTENING & SUPPORT VOLUNTEER is essential in helping to provide our vital Listening and Support service to people affected by a cancer diagnosis in your local community. The listening and support service offers a welcoming, relaxed, safe and confidential environment for people to talk about the cancer experience with someone who can listen and provide emotional and wellbeing support either face to face or by telephone. Typical activities include: • Meeting and greeting clients attending our local wellbeing centres • Providing emotional, practical and wellbeing support and information to new and existing clients using the Clan client pathway either face to face or by telephone • Colaborating with Clan staff to ensure the best possible support and service for clients and signposting where appropriate • Recording client session notes and debriefing with Clan staff • Receiving donations and providing support where appropriate • Helping to raise awareness of Clan services by attending and supporting internal and external events • Activities may vary depending on the location of the wellbeing centre Role commitments • Volunteering on a rota basis attending a 3-hour shift (approx.) either weekly, fortnightly or monthly for a minimum of 12 months and on occasions be flexible and available to help at short notice • Attending required training and volunteer meetings to receive updates, ongoing development and support • This role is regulated activity and requires membership to the Protecting Vulnerable Groups (PVG) scheme which will be applied for on your behalf by Clan Essential skills and experience required There are no prerequisites for this role in terms of professional qualifications and Clan will provide you with the relevant training and ongoing supervision to support you in your role. However, some experience in support skills, health and social care and third sector would be an advantage. We value personal experience and would welcome anyone without the preferred skills and experience but are passionate about making a difference and supporting local people in their community to apply for this role. How Clan will support you Your role as LISTENING & SUPPORT volunteer can often involve dealing with difficult situations. It’s our responsibility to ensure you have all the relevant training and support to enable you to fulfil your role and have a rewarding volunteering experience. Clan will provide you with: • Comprehensive induction to Clan and your role • Clan SUPPORT VOLUNTEER training program including Listening and Support Skills and Safeguarding • Ongoing training, supervision, development and wellbeing support • Reimbursed expenses incurred whilst volunteering in accordance with our Expenses Policy

This is a chance to design your own volunteering opportunity in conjunction with the Volunteer Co Ordinator. Decide what skills you have to offer and marry them with the jobs that need done.

Engineering, plumbing, elctrician, upholsterer, ticket collect, train driver, guardsmen, painter etc.

Volunteering Matters is a national volunteering charity. We bring people together, through the power of volunteering, to overcome some of society’s most complex issues. One of our most successful projects across the UK is RSVP - the Retired and Senior Volunteer Programme. People who have time on their hands, particularly those who are aged 50+, develop, organise and run a range of activities in their local communities. In Stirlingshire and Clackmannanshire, RSVP runs a Handyperson Project which is led by volunteers. Our team help older people, or people with disabilities, with small and minor maintenance tasks. The tasks we complete for people are varied, normally taking less than 2 hours. Examples include unblocking sinks, putting up shelves, building flatpack furniture, changing lightbulbs, rewiring plugs, replacing smoke alarm batteries, and hanging mirrors, curtains, or blinds. It can be challenging to find a tradesperson willing to do such minor tasks which can be difficult or even dangerous for some people to do these tasks themselves – particularly if they are older, frail, or have a disability. Our service is free although the service user pays for any supplies e.g. washers or lightbulbs etc. Donations are welcomed from those who access it. Tasks included in the role Contact clients to arrange a suitable time for the task Carry out task Record task completion using an on-line report form Accept donations if offered, record and hand in so they can be banked. Volunteers receive full support from the Handyperson team as well as travel expenses and health & safety equipment. The days of the week and hours available are completely flexible and we will work around the volunteer and what spare time they have. If you are interested in volunteering, or you know someone who could do with some help around the house, then please contact us.