Child Contact Centre Organiser and Volunteer

  • VO38478


This can involve helping with difficult "handovers" in emotionally sensitive situations. Our neutrality is particularly important in contact situations and the volunteer will be required to engage with both parents without giving advice, counselling or expressing an opinion. Ensuring the availability of suitable play equipment and materials, and giving ideas for play and parent child interaction (if asked) is part of the duties, as is encouraging parents to tidy up the Centre at the end of contact and providing tea and coffee.

Organisation aims and objectives

The charity provides specialist family support services across Tayside and Fife, to help families and children in particular with their difficulties around separation, divorce and family relationship breakdown. WE aim to help minimise or eliminate the negative short, medium and long term impact this has on adults and children, and empower them to manage their difficulties better, or to overcome their difficulties altogether. We provide fully accredited Family Mediation, Relationship Counselling, Children and Young Persons Counselling, Family Therapy, Psychosexual Therapy, Parenting Apart Groups and Child Contact Centres.










4 hours per Fortnight


Minimum age is applied to the need for a certain level of life experience in dealing with emotionally difficult situations.
Experience required: Open minded and respectful with a welcoming and friendly manner. The ability to listen and communicate without being judgemental and with a keen sense of others need for confidentiality. Experience in working with families would be useful.
Travel details: Family Mediation Tayside and Fife's Contact Centre at 21 Dock St, Dundee.
Minimum age: 18


Expenses paid: Yes
Expenses details: Public transport costs or mileage at 40p per mile on a monthly basis or by mutual agreement.
Training details: Initial 6 hour induction training with ongoing topic evenings relevant to users needs. Ongoing support from the Centre Organiser during rota duty ,with personal and phone support from manager.
Support: Named Contact For Volunteer

Last updated 4 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.