Befriender/Online Befriender

  • VO38354


Many Deaf and hard of hearing people feel lonely, isolated, cut off from friends, families and communities. They can develop health issues due to the problems they encounter because of their deafness and accompanying communication difficulties. They regularly face social exclusion, discrimination and poor understanding of their needs from service providers, employers and the community in general.

Volunteer Befrienders will support the Deaf/Hard of Hearing person online or in person in building up their confidence and coping skills outside the home and widening their ability to travel. Befrienders work with the Deaf/Hard of Hearing people to support whichever goal that person may wish to achieve and support them with everyday activities that most of us take for granted such as shopping, art galleries, social clubs, exhibitions, accessing local community activities, libraries.

Organisation aims and objectives

Deaf Action is a registered charity. We provide a range of services to deaf people across Tayside including those people who use British Sign Language, are deafened, deafblind and people who are hard of hearing. Services include communications support, social work, specialist equipment, multi-media translation of English materials into British Sign Language, training in BSL, deaf awareness etc. Lipreading classes are available locally and we offer a Befriending Service in Dundee.


PVG conditions apply.
Experience required: We are looking for Befrienders from all walks of life. No experience is required but you should be reliable, friendly and understanding, and have plenty of enthusiasm. Training provided including First Aid and other courses.
Travel details: Befriending takes place either online or across Dundee at locations convenient to the Befriender and the deaf person, as agreed by them both and the project co-ordinator.
Minimum age: 18


Expenses paid: Yes
Expenses details: We pay 35p per mile and there is some help towards food and drink expenses.
Taster available: Yes
Taster details: Volunteer taster session available.
Training details: Training in Deaf Awareness including communication skills, equipment and introduction to deaf culture. We can also organise First Aid training leading to certification for 3 years, fire health and safety. SQA qualifications for volunteers.
Support: Named Contact For Volunteer

Last updated a month ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.