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Lead Support Volunteer

  • VO38284


MS support teams aim to empower people affected by MS through giving information about MS, emotional support and facilitating access to available services and support.

As an MS Lead Support Volunteer you make a vital difference through ensuring that the branch provides quality support to local people affected by MS and to
coordinate the work of the MS support team.

Tasks include:
-support and co-ordinate the work of the MS support team
-ensure that effective communication about support work takes place with the branch committee
-ensure that the MS support work undertaken meets the needs of the branch
-develop collaborative relationships with health and social care professionals (particularly MS specialists) and ensure that the work of the branch links with them
-have a basic knowledge of statutory services and refer people on appropriately
-have a basic knowledge of benefits and refer people on appropriately
-receive and distribute MS Society information booklets as necessary
-maintain an up-to-date list of relevant local services for people affected by MS
-ensure that grants are dealt with effectively
-communicate effectively with other members of the team

Full training and good support is provided to all volunteers.

This is a great opportunity to make a real difference in supporting people affected by MS and all volunteers are greatly appreciated.

For further information please contact:
Lynda Boyce
Tel: 07889088016 or 0131 3354050
e-mail: lboyce@mssociety.org.uk

Organisation aims and objectives

One aim: to beat MS. We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. 68% of all our activity is delivered through voluntary contribution. Our local groups are run by volunteer teams who fundraise and deliver a range of activities and services to support people living with MS. Over 13,000 people affected by MS accessed information, support and services delivered by volunteers through our national network of local groups in the past year. Scotland has one of the highest incidences of MS in the world. We make it our mission to beat it. We raise awareness of MS, make it a priority and provide support and information to people affected by MS.


Experience required: -good listening and communication skills -good interpersonal skills -willingness to work as part of a team -ability to see someone’s feelings and experiences from their perspective (empathy) -ability to maintain confidentiality.
Travel details: This opportunity occurs across the whole of the Aberdeen area. A designated volunteer within the team will receive the calls from people affected by MS and designate the call to either the nearest trained volunteer or to one whose specialist area is required for the call, for example, providing emotional support. Travel will either be by public transport of by car if the volunteer has a car to use.
Minimum age: 18


Expenses paid: Yes
Expenses details: Agreed out of pocket expenses will be reimbursed as per our policy. We reimburse public transport rates upon receipt of travel tickets and car mileage if own car used.
Training details: Good support and full training is provided to volunteers. Includes induction pack, four specific training sessions and support provided by the branch chair and Local Support Development Officer.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 2 months ago