As a Retail Volunteer you will learn all about what goes into making our fantastic shop thrive. You can keep busy in the stockroom sorting and checking donations or be on the shop floor, serving customers and putting stock out on sale. Whatever suits you! Best of all you’ll be raising vital funds to support people facing poverty around the world. You can focus on any part of volunteering that interests you the most. As a Retail Volunteer you’ll develop skills that boost your confidence. Why not try a bit of everything? Sorting donations including checking and pricing. Serving customers on the till. Create stylish window displays. Online Sales. Keeping the shop fully stocked. Helping donors as they come in

Serve the public, maintain cleanliness of shop, stock rotation.

Volunteers will be sorting donations as they come into the shop as well as arrange new window displays to bring customers into the shop. Volunteers also serve customers and offer assistance if needed. Volunteers work as a team to keep th shop clean and tidy. This opportunity is both Duke of Edinburgh and Saltire Awards friendly. Volunteers will support the shop manager/supervisor and other store volunteers.

Portpatrick, Dumfries and Galloway Flexible with seasonal requirements Team Engagement Responsible to Shop Manager Closing Date 30-06-2024 Reference V17063 Shop Volunteer - Role Description.pdf (PDF, 248.44kb) About us The RNLI shops started life as simple cake stalls, run by volunteers and their supporters to raise money for the local Lifeboats and stations. These stalls started selling commemorative RNLI products in around 1920 and quickly moved on to selling souvenirs and Christmas cards. The first shop to be run as part of an actual station opened in 1990. Today we operate 160 RNLI shops and this number is growing, based inland and on the coast across the UK and Ireland, attracting almost 1 million visitors every year selling an excellent range of unique and competitively priced products ranging from jam to clothing, and key rings to model boats, all to raise vital funds for our volunteer crew members and lifeguards. For many people, buying something from an RNLI shop will be the first time that they come into contact with our Charity, and as a shop volunteer you could be the person that engages them to support us now, and in the future. The impact you will make You will help save lives at sea by generating vital funds as well as promoting the work of the RNLI to customers and raising awareness of key safety messages. What you will be doing Delivering the smooth day-to-day running of the shop, maintaining a safe environment and alerting line management to any issues. Offering a great shopping experience, creating a friendly and welcoming environment. Operating the till (including end of day cashing up) and card machine. Championing the RNLI, it’s key messages, One Crew ethos and building its reputation in the local area. Find out more about becoming a shop volunteer What you need for this role Enthusiasm. Good communication skills and personable manner. Ability to contribute as part of a team. Confident handling money. Comfortable volunteering in a customer service environment. What’s in it for you Join an inclusive and diverse organisation Have fun, meet new people and join a motivated and enthusiastic team who are making a difference Learn skills and gain experience to enhance your CV Gain the satisfaction of giving back Training to fulfil your volunteer role will be provided and reasonable out of pocket expenses reimbursed. Safeguarding The RNLI is committed to safeguarding; ensuring the welfare of children, young people and adults at risk. We expect all employees and volunteers to share this commitment and have a zero tolerance approach to proven incidents of bullying, abuse, harassment or exploitation. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process). Diversity at the RNLI Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One. Equal opportunities The RNLI is the charity that saves lives at sea without prejudice. We aspire to be an organisation where our people are valued no matter who they are. We aim to be truly inclusive, benefit from diversity and appreciate everyone for their individual contribution. What next? Apply for this role Hear back from the volunteer manager Have an informal chat If successful, supply references (if applicable) Agree start date Induction (and training if applicable)