Volunteer Adviser

  • VO32050


Description

New training in January 2019 - Volunteer Advisers are provided with full training to suitably advise local citizens on a range of issues. Some of the most common areas of advice provided include enquiries relating to welfare benefits, debt, housing, employment, law and consumer issues. Advice is given face to face, over the telephone, and via e-mail communications. Volunteer Advisers also have the opportunity to support a number of outreach surgeries delivered across the Coatbridge area.

Organisation aims and objectives

Coatbridge Citizens Advice Bureau provides free, impartial and confidential advice for the citizens of Coatbridge and the surrounding villages. The organisation is part of the Citizens Advice Scotland Network, with advice offered on a range of matters including welfare benefits, debt, housing, employment and consumer issues.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Hours are negotiable with the Bureau Manager within Monday to Friday during the hours of 10am-4pm.

Restrictions

No restrictions specified.
Experience required: No previous experience is required, although volunteers are required to have relevant listening and communication skills for working with vulnerable members of the public.
Travel details: Volunteers will be based at Coatbridge Citizens Advice Bureau's office in Ellis Street, Coatbridge.
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Out of pocket expenses are provided to all volunteers.
Taster available: Yes
Taster details: Tasters can be provided as and when appropriate.
Training details: Volunteers are provided with a comprehensive Volunteer Advisers Training Programme over a number of weeks, preparing the volunteers for taking advice enquiries. Volunteers also shadow other experienced Volunteer Advisers as part of the training.
Support: Named Contact For Volunteer

Last updated 24 days ago