Phone Friend

  • VO84158
  • Home-based volunteering


Description

Food Train provides services to older people who are no longer able to manage independently, through age, ill health, frailty or disability. Our Phone Friends service is a fantastic way to make an impact on the lives of older people in need from the comfort of your own home.

It’s rewarding and it makes a difference to people’s lives. It’s amazing the impact that a regular phone call can have on someone who is isolated or lonely. If you want to make sure that an older person is less lonely this is a great opportunity to do so.

The Role:
• Contacting an older person on a regular basis for a chit chat
• Submit a brief record of the calls and to report any matters of concern to staff
• Keep within the boundaries of the role
• To inform Food Train Staff of any accidents, incidents or complaints
• To maintain confidentiality
• To represent Food Train in a professional manner to our members and the wider community

Organisation aims and objectives

Food Train is a registered charity, voluntary organisation and social enterprise. Since 1995 Food Train has been making daily life easier for older people, providing vital services to those who are no longer able to manage independently, through age, ill health, frailty or disability. Food Train makes hundreds of grocery deliveries every week, ensuring those most in need have access to fresh groceries. Teams of dedicated local volunteers across the regions also go that extra mile by helping with household jobs, delivering books through our library service and providing much needed friendly social contact and meals through our Meal Makers and befriending services.

Availability

Mon

Tue

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Thu

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Morning
Afternoon
Evening

1-3 hours a week for a minimum of 3 months.

Restrictions

Experience required: • An interest in people and their lives is essential • Friendly, sociable and patient with a caring manner • Good verbal communication skills are required with a sense of humour who can adapt your conversation to different types of people • Maintain consistent communication with Food Train staff throughout
Travel details: Home based.

Support

Expenses paid: Yes
Support: Named Contact For Volunteer

Last updated 2 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.