Covid-19 Distance Volunteer Befriender (Young Carers, Fife)

  • VO83468


Lead Scotland’s Befriender for Young Carers in Fife is for Young Carers who require some 1:1 support who feel isolated, lonely or disconnected as a result of their caring responsibilities. Lead Scotland Fife Volunteer Befrienders provide one to one support to enable Young Carers people to improve their confidence, to try new activities and to make more connections with their communities and local services. Volunteers do not need to have any qualifications as full training and support will be given.

This interim role is to befriend someone within your community who may be feeling lonely and isolated during these challenging times. This may be via a telephone or other means such as Skype/WhatsApp video call etc.
Volunteers are matched with a suitable service user – a ‘befriendee’. A variety of factors are considered in the matching process, for example interests and hobbies. Each match can continue for the duration of the outbreak and will be reviewed when face to face befriending is able to resume.

Main tasks:
• To make a regular agreed commitment to the project: One or two calls (or other forms of contact) per week
• To contact the befriendee at an agreed time and day
• To give the person(s) some social interaction and emotional support through conversation
• To develop a positive and supportive relationship with the befriendee but not create a dependency
• To adhere to Lead Scotland’s policies and procedures; including Health and Safety, Lone Volunteering, Confidentiality, Equality and Diversity
• To work within the Lead Scotland Befriending guidelines to telephone befriending
• To complete a monthly record of hours of volunteering and activities
• To maintain contact with the Volunteer Manager to discuss progress and any concerns

Benefits to the volunteer:
• Get to know new people
• Make a real difference in the local community
• Training opportunities
• Add value to CV (many volunteers have gained or changed employment by volunteering with Lead)
• Receive of out-of-pocket expenses
• Volunteer flexibly around other commitments
• We can provide a reference to a future employer
• Feel valued as part of the Lead team
• Have fun!

Recruitment process:
• Contact the Volunteer Manager, by phone or email, for further information and an application form and self-declaration form
• Complete the application form and have an informal chat on phone with the Volunteer Manager
• Have an informal interview via telephone or video call and answer a number of questions to help determine suitability and apply for PVG membership

Please note that PVG membership must be received before volunteering can start.

Organisation aims and objectives

Develop learning opportunities for diabled adults, support life long learning. Train and support volunteers in the delivery of LEAD services










Frequency and commitment details

Minimum one contact per week


PVG (Protecting Vulnerable Groups) Scheme membership – Lead Scotland will apply to the PVG Scheme on behalf of the volunteer. There is no charge for this. Character references from 2 people (not family) who have known the volunteer for more than 6 month
Experience required: • Minimum age: 18 • A warm and friendly personality, good communication skills, reliable, able to maintain confidentiality, empathy and understanding, able to respect other people’s life choices, values and beliefs. • Able to work independently with regular contact with the Volunteer Manager • Willingness to follow current advice to keep yourself and others safe • Willingness and ability to ensure that any information you share in relation to Covid-19 is accurate and from a reliable source.
Minimum age: 18


Expenses paid: Yes
Expenses details: Volunteer out-of-pocket expenses will be paid by Lead Scotland. Expenses are generally paid monthly but can be paid more often if required
Training details: • Volunteers will receive induction training online before being matched with a person requiring support. • Ongoing support and supervision, including regular reviews and informal chats, will be given by the Volunteer Manager, who will also ensure that the volunteer can access any online training to help them in their role.

Last updated 6 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.