Covid-19: Telephone Befriender (Harris)

  • VO83393
  • Home-based volunteering


Description

To spend time making social contact with someone who may be struggling with loneliness or social isolation.
Purpose of the role:
Provide telephone support to alleviate loneliness and social isolation in order to build an ordinary, warm, reliable friendship. Responsibilities/Tasks
● To make appropriate telephone contact with the matched befriendee as agreed with the befriendee and coordinator
● Read and understand the information provided as part of the induction training
● Understand and adhere to the Befriending Lewis and Harris Telephone Service agreement
● Adhere to Befriending Lewis and Harris confidentiality policy
● Record and claim any out-of-pocket telephone expenses on a monthly basic
● To record information about the call on the timesheet provided
● Report any concerns or problems to the service coordinator immediately

Organisation aims and objectives

The Lewis Befriending Scheme provides a befriending and mentoring services for adults over the age of 18.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

You will be required to committing to contacting the matched Befriendee at least once a week. This would have to be at a time that is suitable for you both. You can of course commit more time if that is agreeable to you both.

Restrictions

2 references and an enhanced disclosure PVG are required, due to the volunteer being in contact with vulnerable adults. FAST-TRACKING: PVG CHECKS ARE CURRENTLY NOT REQUIRED FOR VOLUNTEERS WHO COME FORWARD TO SUPPORT THE COMMUNITY DURING THE COVID-19 CRISIS
Experience required: • reliable, patient, kind, caring and happy to be part of a team • willing to undertake a PVG check and to provide two referees • understanding of the need for and able to keep confidentiality • reliable, patience and sensitive • work within the organisation's guidelines and policies
Minimum age: 18

Support

Expenses details: Out of pocket telephone expenses (currently a max of £5 per week) on provision of receipts.
Training details: • willing to attend 1 x 5 hour induction session prior to commencing Befriending. This may be fast-tracked by emailed induction course and follow-up conversation with coordinator • willing to participate in quarterly meetings, support and supervision sessions and ongoing training

Last updated 3 months ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.