Admin Telephone Support Volunteer

  • VO82197


Description

Why we want you
We are committed to supporting carers across Lanarkshire & volunteers are key partners in the success of our organisation and support all aspects of our work. Your contribution is key to supporting our services & the donation of your time, skills and experience is of invaluable benefit to us and the carers we support. We are looking for friendly individuals with a pleasant personality to assist our Information and Administrative Team.
When we want you
We are seeking volunteers that could support us from a home based role. (Equipment Supplied)
Wifi is essential for connection. Minimum commitment 4 hours per week.
The skills we need
Professional & friendly attitude
Ability to work as part of a team
Excellent organisational skills with the ability to prioritise tasks
Good administrative & computer (IT) skills
Strong verbal & written communication skills
Able to handle sensitive & confidential information
Patient & empathetic
Good listener
Willingness to learn
What you will be doing
Telephone call reminders for on-line training
Aiding access to on-line training
Updating records held on the computer
Assisting in the completion of forms/applications
Gathering & recording evaluation of services
What's in it for you
Full training and support
Regular support & supervision
The opportunity to build & develop skills
Valuable work experience to add onto your cv
Reasonable out-of-pocket expenses
Make a real difference to the lives of carers
How to apply
Click here to download the Volunteer Application Form (Word)
If you would like more information or require assistance to complete this application please contact our volunteer co-ordinator on 01698 428090.

Organisation aims and objectives

Carers in Lanarkshire are identified to ensure that they are informed, supported and empowered to manage their caring roles Carers can access breaks from their caring role and enjoy a life outside caring Carers recieved training and development relevant to their caring role Communities and partner organizations are aware of carers and their issues Through a rights based approach to our work, ensure carers are recognized and valued as expert care partners

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Frequency and commitment details

2

Restrictions

Experience required: Experience of a caring role Friendly & warm personality Happy to work as part of a team Patient & empathetic Reliable Good communicator Good listener Good sense of humour Strong interpersonal skills
Travel details: Lanarkshire
Minimum age: 16

Support

Expenses paid: Yes
Support: Named Contact For Volunteer

Last updated 2 days ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.