We all need to stay at home to protect ourselves and others. However, those who are well and not at risk can provide essential support for their family, friends and neighbours who cannot leave the house.

Read more about volunteering during the COVID-19 pandemic

Be a coronavirus volunteer in your community

Volunteer Receptionist

  • VO82147


Description

Why we want you
We are committed to supporting carers across Lanarkshire & volunteers are key partners in the success of our organisation and support all aspects of our work. Your contribution is key to supporting our services & the donation of your time, skills and experience is of invaluable benefit to us and the carers we support. We are looking for friendly individuals with a pleasant personality to welcome people contacting our organisation by telephone or in person to one of our centres.

When we want you
We are seeking support on our reception desk between 10:30 and 14:30 (with some flexibility) and are looking to develop a rota of volunteers that can support us to provide cover Monday to Friday. The anticipated commitment would be 4 or 8 hours per week.

Locations: Airdrie Centre: 92 Hallcraig Street, Airdrie, ML6 6AW
Hamilton Centre: Unit 1a, Princes Gate, 60 Castle Street, Hamilton, ML3 6BU

The skills we need
Professional & friendly attitude
Ability to work as part of a team
Excellent organisational skills with the ability to prioritise tasks
Good computer skills
Patient & empathetic
Good listener
Strong verbal & written communication skills
What you will be doing
Greeting & welcoming visitors at the front desk directing them as appropriate
Answering incoming calls
Receiving, recording & sorting mail
Ensuring reception area is tidy & presentable
Inputting data

What's in it for you
Full training and support
Regular support & supervision
The opportunity to build & develop skills
Valuable work experience to add onto your cv
Reasonable out-of-pocket expenses
Make a real difference to the lives of carers

Organisation aims and objectives

Carers in Lanarkshire are identified to ensure that they are informed, supported and empowered to manage their caring roles Carers can access breaks from their caring role and enjoy a life outside caring Carers recieved training and development relevant to their caring role Communities and partner organizations are aware of carers and their issues Through a rights based approach to our work, ensure carers are recognized and valued as expert care partners

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Frequency and commitment details

4

Restrictions

Experience required: The skills we need Professional & friendly attitude Ability to work as part of a team Excellent organisational skills with the ability to prioritise tasks Good computer skills Patient & empathetic Good listener Strong verbal & written communication skills What you will be doing Greeting & welcoming visitors at the front desk directing them as appropriate Answering incoming calls Receiving, recording & sorting mail Ensuring reception area is tidy & presentable Inputting data
Travel details: Locations: Airdrie Centre: 92 Hallcraig Street, Airdrie, ML6 6AW Hamilton Centre: Unit 1a, Princes Gate, 60 Castle Street, Hamilton, ML3 6BU
Minimum age: 16

Support

Expenses paid: Yes

Last updated a month ago