Volunteer Receptionist

  • VO81826


Description

As Scotland’s animal welfare charity, we’ve been on-hand to protect animals and prevent cruelty for 180 years

We champion animal welfare and encourage respect and kindness for animals across all our communities
We educate people of all ages about the welfare of animals in our mission to eradicate
animal cruelty and create a better future for all of us
We promote the importance of the human/animal bond, and the myriad medical, social and psychological advantages gained from animal companionship
We bring those who abuse animals to justice
We care for, rescue, rehabilitate, release and rehome
We are Scotland’s animal champions.

Overall Purpose of the Role:

To be the friendly face of our centre, greeting customers in person and on the phone; dealing with enquiries, Wildlife admissions and assisting with general admin tasks.

Key Responsibilities:

  • Warmly greeting all of our visitors and assisting with their enquiries
  • Answering telephone enquiries, transferring calls to relevant staff or other SSPCA locations
  • General upkeep of the reception area and admissions room
  • Assist with the processing of incoming wildlife
  • Undertake any other general duties as directed by the Centre Management and co-operate with other members of staff and volunteers.

You will work alongside fellow volunteers and our team of dedicated staff.

To carry out this role, we are looking for someone who is/has:

  • Practical experience office environment
  • Word processing knowledge
  • self-motivated
  • reliable
  • attention to detail
  • commitment to animal welfare
  • resilient, and a calm approach
  • flexible
  • works well within a team

Full training provided, and a named member of staff for support

Organisation aims and objectives

As Scotland’s animal welfare charity, we’ve been on-hand to protect animals and prevent cruelty for 180 years. Over almost two centuries, we’ve grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. We champion animal welfare and encourage respect and kindness for animals across all our communities We educate people of all ages about the welfare of animals in our mission to eradicate animal cruelty and create a better future for all of us We promote the importance of the human/animal bond, and the myriad medical, social and psychological advantages gained from animal companionship We bring those who abuse animals to justice We care for, rescue, rehabilitate, release and rehome We are Scotland’s animal champions. Investigating abuse across Scotland, we’re proud to be at the forefront of preventing cruelty to animals. As the only animal charity in the UK recognised as a reporting agency to the Crown Office, our inspectors enforce the Animal Health and Welfare (Scotland) Act 2006. We are a completely separate charity from the RSPCA, which helps animals in England and Wales. Donations are vital because we receive no government funding.

Restrictions

Experience required: - Practical experience office environment - Word processing knowledge - self-motivated - reliable - attention to detail - commitment to animal welfare - resilient, and a calm approach - flexible - works well within a team
Minimum age: 16

Support

Expenses paid: Yes
Training details: Volunteers will receive a standard Scottish SPCA Induction, plus any role specific information/ training as necessary. You will have a designated member of the Team to support you.
Support: Named Contact For Volunteer

Last updated 4 days ago