Victim Support Volunteer (Elgin)

  • VO80014


Description

How can you support victims and witnesses of crime?

Victims of crime often feel a range of emotions in the aftermath of an offence. It is Victim Support Scotland’s role to provide victims and witnesses of crime emotional and practical support in person, online, and in court. Volunteers are supported by VSS staff who manage the service.

How would you help?

Our volunteers provide emotional support, practical help, information and guidance through the criminal justice system. We aim to empower people who have been impacted by crime, to move on with their lives.
• Discuss service users’ needs by telephone, webchat, appointments and face-to-face contact, agreeing next steps at the end of each contact
• Help service users feel more confident by arranging and conducting court familiarisation visits
• Support service users in the court room and other appropriate locations on the day of the trial, liaising with court officials on behalf of the service users.
• Feedback and agree follow-up actions with staff members
• Provide administrative support in completing the service users journey

Organisation aims and objectives

To improve and increase knowledge about victims and witnesses through research studies, projects, appropriate publicity and information materials.

Availability

Mon

Tue

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Morning
Afternoon
Evening

Restrictions

Experience required: As a Victim Support Scotland Volunteer you will need: • Effective communication skills • The ability to actively listen to service users and anyone affected by crime • An interest in learning about the criminal justice system
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: All reasonable expenses paid as per our volunteer expenses policy
Training details: Foundation and Welcome training followed by ongoing training

Last updated 4 months ago