Meet and Greet Volunteer

  • VO79594


Description

You will be the key contact for staff in your allocated drop in service, your main function is to ensure the people accessing our service get a warm greeting upon arrival and to organise occasional social events to say thanks to the other volunteers.

You will also be sharing information with clients, signposting and referring to other agencies in your local area. Alongside this there is an opportunity to get your hands on and show our clients the type of equipment that is available to people with a hearing impairment.
Once trained, volunteers will support service users by:
• Meeting & greeting service users when they arrive at drop-in sessions.
• Write down the names of each service user as they arrive to ensure each person is seen in order.
• Offering and making tea or coffee.

Organisation aims and objectives

The Hard of Hearing Group have trained volunteers who can provide help and support with the following: 1. tubing, minor repairs, ear mould cleaning and battery replacement 2. Advice on how to clean your hearing aids and how to get the most out of your hearing aids 3. Information and signposting to other services and an introduction to other useful equipment. For further information contact direct. Also offer a care home service, including a free comprehensive service which will enable staff to be able to give further support to residents who are hard of hearing. Their training and support programme includes: •Care and maintenance of hearing aids training - cleaning, re-tubing and changing batteries and Deaf Awareness training. •Follow up support on a monthly basis by a volunteer for up to six months, reducing to bi-monthly when staff are competent. •Further training given to new staff when necessary.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

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Morning
Afternoon
Evening

The role requires a person to be able to dedicate at least 4 hours a month, from home and the drop in session. Second Tuesday of the Month – 10am – 12noon.

Restrictions

Experience required: Successful people in this role will be organised, sociable and able to communicate comfortably particularly with people with hearing loss and the elderly.
Minimum age: 18

Support

Taster available: Yes

Last updated 4 months ago