Macmillan Information & Support Volunteer (Lochgelly)

  • VO78927


The most valuable thing you can offer someone affected by cancer is your time.

People affected by cancer often feel isolated and alone, so Fife Cultural Trust has partnered with Macmillan Cancer Support to ensure people affected by cancer can access high quality information and support in libraries across Fife.

Volunteer-led drop-in sessions will be at the heart of the support provided in libraries, so volunteering can help people affected by cancer in Fife live life as fully as they can.

Volunteers do not need to have a knowledge of cancer or a healthcare background, just an empathetic ear and a warm personality. Duties involved may include: meeting and greeting people, providing a warm welcome to the Macmillan area in the library; making teas and coffees; offering a friendly, empathetic ear to people affected by cancer; signposting and/or referring people to local and national services; referring complex issues to your Macmillan Volunteer Coordinator; Collecting and recording information about people who use the service; keeping the information displays well-stocked; attending regular volunteer meetings to keep informed and interact with other volunteers in the team; promoting the service in the local area.

Organisation aims and objectives

Fife Cultural Trust manages and operates cultural services on behalf of Fife Council for people living, working and visiting Fife.










This opportunity is for two hours every fortnight and takes place both during term time & school holidays.


Experience required: Volunteers should be reliable, warm, friendly and non-judgemental, with good communication skills and basic admin skills - someone who is calm when supporting people who may become emotional, with the ability to listen actively and respond sensitively (training will be provided).
Travel details: This opportunity takes place in Jamie Lee Library in Lochgelly
Minimum age: 18


Expenses paid: Yes
Expenses details: Out of pocket travel expenses will be paid weekly.
Training details: All volunteers must attend a full day of Macmillan core training and two half days of follow-up training. There will be many opportunities to attend accredited Macmillan courses and online training is always available. A volunteer welcome pack will be issued on the first week; there is a standard induction process; ongoing training will be on-the-job with support from Macmillan and FCT staff. Volunteers will have a named contact within FCT to support them.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated 3 months ago