Socialising with patients who do not get visitors or offer a break to visitors. Visit and chat to patients who do not get visitors, or offer a break to visitors and provide a welcoming atmosphere. To bring to the attention any concerns about patients to a member of staff No previous skills are required as training will be given  Reliable and punctual  Willingness to learn  A confident, articulate and personable manner, with understanding and empathy (this may not be appropriate for all roles)  A good understanding of confidentiality  A commitment to high standards and quality service  Reliable and committed  Patience, understanding and sensitivity of the needs patients, their families  Adhere to all health and safety and fire regulations and to co-operate with the NHS in maintaining good standards of health and safety. Training on all aspects of the role.

You will visit Astley Ainslie Hospital to chat to patients and provide social stimulation. This really helps to relieve some of the boredom and frustration patients sometimes feel whilst in hospital. You will also have an opportunity to serve patients teas and coffees, serve meals (evening shift only), and complete other ad-hoc tasks as directed by the ward staff. With additional training, you may also have opportunities to take patients outside for walks during spells of nice weather.

To support hospital staff to enhance patient experience within a palliative care setting. Core Duties include: · To listen to and talk with patients and assist them with reading newspapers and correspondence. · To help ward staff with provision of refreshments for patients and visitors, as required. · To wear an ID badge at all times while on duty. · Respecting confidentiality, maintaining the persons dignity and comply with the NHS Tayside Confidentiality Policies. · To comply with NHS Tayside volunteering policies and guidelines. · To be aware of and comply with NHS Tayside policies relevant to the role eg Health & Safety, Infection Prevention Control, Social Media etc. · To feed back any concerns regarding the wellbeing of patients to nursing staff in the first instance. · To attend mandatory training as required. These are the primary core duties of a Ward Visitor Volunteer, however certain activities can be changed or amended to suit requirements, under the supervision of the Senior Charge Nurse or Voluntary Services Team.

To support hospital staff to enhance patient experience. Core Duties include: · To listen to and talk with patients and assist them with reading newspapers and correspondence. · To help ward staff with provision of refreshments for patients and visitors, as required. · To help patients complete menus. · To provide companionship to patients who may have few visitors. · To wear an ID badge at all times while on duty. · Respecting confidentiality, maintaining the persons dignity and comply with the NHS Tayside Confidentiality Policies. · To comply with NHS Tayside volunteering policies and guidelines. · To be aware of and comply with NHS Tayside policies relevant to the role eg Health & Safety, Infection Prevention Control, Social Media etc. · To feed back any concerns regarding the wellbeing of patients to nursing staff in the first instance. · To attend mandatory training as required. These are the primary core duties of a Befriender/Ward Support Volunteer, however certain activities can be changed or amended to suit requirements, under the supervision of the Senior Charge Nurse, Senior Ward Member or Voluntary Services Team.