Hub Support Volunteer

  • VO75549


Description

Volunteers will talk to people about their needs then support them to access information on our website, complete forms, or access another service. The volunteer could also undertake some other admin or data input tasks during quiet spells, and support our efforts to raise awareness about our advice service.

This is a great role for somebody who is empathetic and passionate about reducing homelessness or housing issues in Scotland. It would also suit somebody who would like experience in an advice or support role.

Organisation aims and objectives

We provide a range of services to the public, agencies and target groups, offering free, expert and confidential advice and advocacy on a wide range of housing issues, e.g. homelessness, rent and mortgage arrears, evictions, repairs, landlords/tenants disputes, housing benefit. We also engage in local policy and practice work, seeking to influence change within local authorities and housing providers.

Availability

Mon

Tue

Wed

Thu

Fri

Sat

Sun

Morning
Afternoon
Evening

Four hours per week for nine months or longer

Restrictions

Experience required: IT skills, good communication and listening skills. Empathetic and anti racist
Travel details: Dundee Hub
Minimum age: 18

Support

Expenses paid: Yes
Expenses details: Volunteers are encouraged to claim any out of pocket expenses, Volunteers can claim for public transport costs with tickets/receipts, for car mileage at a rate of 45p per mile and for meals bought during their volunteering time up to a limit of £4 with a receipt.
Training details: Volunteers will take part in an interactive induction session with a group of volunteers. They will then be supported to complete a number of e-learning courses, including level 1 Housing Advice. Volunteers will be able to access a range of other excellent learning opportunities once they have been volunteering for a number of months.
Support: Named Contact For Volunteer,
Wheelchair Access/Disabled Access Toilet

Last updated a month ago

Please note, organisations are currently experiencing a large volume of enquiries from people looking to help out. They may not always be able to meet this demand so please be patient, you may not receive a quick response or be assigned to a role.