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Caseworker - Lanark

  • VO74190
  • Home-based volunteering


The Royal Air Forces Association are looking for a voluntary Caseworker who will visit potential beneficiaries, listen to their concerns and assess their needs. The Caseworker will identify areas of support and make referrals to partner agencies, record visits and maintain good records, and undertake follow up visits as and when required.

A Caseworker is someone who carries out welfare work for the Royal Air Forces Association. Welfare work is about listening to an individual and assessing their needs to find out how the Association can provide help and support to them. Support can include anything from helping put a beneficiary with a disability in touch with social services, so they can apply for funding for a wet room, to something as simple as filling in a form to get a new fridge for a beneficiary who cannot afford to replace their broken one. It could also be informing beneficiaries of the holiday breaks the Association offers in one of its three Wings Break hotels. Caseworkers may also need to gather complex information on beneficiaries to help with applications for care home fees or similar and this can involve providing a clear and precise information on finances and correspondences.

Caseworkers will visit their beneficiary 1 - 2 hours per visit and provide potentially 3 visits per beneficiary.

Organisation aims and objectives

The object for which the Association is established is to promote, through the comradeship engendered by its members, the welfare by charitable means of all serving and former members of Our Air Forces, their spouses and dependants, together with the widows and widowers and dependants of those who died whilst serving or subsequently.










1 - 2 hours per visit (amount of visits can vary).


Volunteers must be 18yrs or over. PVG Check and references will be required.
Experience required: Volunteers need to be caring and empathetic with the ability to build up a rapport with others and put them at ease. In addition, Caseworker volunteers will need to have good IT skills e.g. confident in using a computer to complete forms and reports to submit electronically via email. Volunteers should be able to work confidentially, in a non-judgemental manner and in line with the RAF Association Volunteer Agreement which you will be asked to sign or adhere to.
Travel details: Within the Lanark area (address cannot be disclosed)
Minimum age: 18


Expenses paid: Yes
Expenses details: Travel expenses are reimbursed.
Training details: Initial 3 day course at their HQ in Leicester. Travel, accommodation and food are all paid for and refresher training after one year.
Support: Named Contact For Volunteer

Last updated 2 months ago